The Best Next-Level Tools & Services for Selling on Amazon in 2024

Best Next Level Service Amazon

As we navigate through 2024, sellers are seeking the best next-level services for Amazon to elevate their game. 

To remain competitive, it’s essential to leverage the market’s most innovative resources, given that Amazon’s daily sales revenue averages more than $1.4 billion.

In this guide, we’ll explore cutting-edge solutions designed to enhance your Amazon selling experience, revolutionizing the way you approach and optimize your online business. 

Best Next Level Service Amazon: Customer Service

When people shop online, they can’t visit your store or physically check products. To build trust, it’s crucial to do everything possible to give them confidence in your business. Thus, customer service is crucial for Amazon sellers. 

It directly impacts customer satisfaction, leading to positive reviews and repeat business. Additionally, responsive and helpful customer service can address issues promptly, preventing negative feedback and potential damage to a seller’s reputation. Below are next-level tools and services for Amazon that we highly recommend:

1) Helplama

Rating: 5/5

Helplama distinguishes itself as a leading outsourcing agency for Amazon customer service, offering a variety of exceptional solutions. Their extensive pool of talent consists of skilled professionals, and their tailored staffing options accommodate unique business needs. 

They provide on-site training for their support staff to ensure a smooth integration into your operations.

Key Features

    • Expertise in Specific Domains: Helplama excels in recruiting customer service professionals with industry-specific knowledge.
    • Comprehensive Support: Helplama manages customer support across various channels such as phone, email, live chat, and social media.
    • 24/7 Live Chat: With round-the-clock live chat support, you can offer immediate assistance to customers anytime and anywhere.
    • Robust Recruitment Processes: Through meticulous screening and evaluation, Helplama guarantees the selection of highly skilled professionals with excellent communication and problem-solving abilities.
    • 100% Money Back Guarantee: Helplama’s commitment to client satisfaction is reinforced by a refund policy, underscoring its dedication to providing top-quality customer service.

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2) eDesk

Best Next Level Service Amazon

Rating: 4.2/5

Pricing: Offers several plans based on tickets, and users and has option for enterprise plans.

eDesk stands out as a prominent customer service tool, seamlessly connectable to your Amazon store for efficiently managing messages, orders, delivery times, and beyond.

It brings all your messages and sales stuff together in one place, so you don’t have to switch between different apps or websites. Whether you sell on Amazon, eBay, or Shopify, or use Gmail and Facebook, eDesk has you covered. 

Key Features

    • Integration with Amazon Store: eDesk effortlessly integrates with your Amazon store, providing a centralized platform for streamlined management of messages, orders, and delivery information.
    • AI-Powered Issue Resolution: Take advantage of advanced artificial intelligence features to automate issue resolution.
    • Comprehensive Management: eDesk offers a comprehensive solution, allowing sellers to efficiently handle various aspects of customer service.

Best Next Level Service Amazon: Product Research Tools

Product research tools are indispensable for Amazon sellers, providing critical insights into market trends, competition, and demand. These tools analyze data to identify profitable product opportunities, optimize pricing strategies, and enhance product listings. 

Whether you’re just starting and picking your first product or already selling many items and searching for your next successful one, having a solid system for finding products is crucial.

Starting a new product takes a bunch of effort, and you wouldn’t want to find out later that it’s not worth it. It’s smarter to pick the right product from the beginning and have a good system for finding and getting products.

1) Source Mogul

Rating: 4.2/5

Pricing: Starts from $67/month with a 10-day free trial

SourceMogul, the ultimate online Amazon seller tool, revolutionizes the product search process, especially for online arbitrage. 

Effortlessly explore hundreds of retailers or upload custom lists to discover lucrative products for resale on Amazon. With an impressive monthly scan of over 80 million products, SourceMogul ensures you stay ahead by identifying the best deals before anyone else.

Key Features

    • Versatile Retailer Search: Efficiently search through numerous retailers and expand your options for finding profitable household products suitable for Amazon resale.
    • Custom List Upload: Tailor your product search by uploading custom lists to focus on specific items and niches.
    • Real-time Deal Identification: Stay ahead of the competition with SourceMogul’s powerful scanning capabilities.

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2) Viral Launch

Rating: 3.3/5

Pricing: Plans begin at $51/month.

Viral Launch is a comprehensive Amazon seller platform designed to empower your e-commerce success through precise data tracking, real-time performance monitoring, and innovative AI-driven tools.

Key Features 

    • Track Data with Precision: Leverage accurate and detailed data tracking to monitor the performance of your Amazon listings and campaigns in real-time.
    • Elevate Your Amazon SEO: Utilize an extensive database of relevant and high-performing keywords to enhance the visibility of your products on the Amazon marketplace.
    • Innovate with AI: Access a suite of AI-enabled tools that leverage cutting-edge technology to drive conversions and surpass the competition.
    • Plan for Profitability: Gain valuable insights that enable you to minimize costs and maximize profits upfront.
    • Product Research Tool: Leverage Viral Launch’s Product Research tool to discover lucrative product opportunities.

Best Next Level Service Amazon: Repricing Tools

Repricing tools are integral for Amazon sellers, automating the adjustment of product prices based on real-time market conditions and competitor pricing. These tools, driven by advanced algorithms, enable sellers to swiftly adapt to market fluctuations, ensuring competitiveness in the dynamic Amazon marketplace. 

Beyond saving time through automated adjustments, repricing tools play a crucial role in enhancing competitiveness, maximizing profits, and securing the coveted Buy Box.

By striking a balance between attractive pricing and profitability, these tools empower sellers with a strategic and efficient approach to navigating the highly competitive environment of Amazon.

When you manually adjust prices, emotions can lead to mistakes like setting prices too low. Repricing tools use data instead of emotions to prevent such errors. You set them up, let them work, and later adjust goals based on results without emotional influence.

1) Repricer.com

Rating: 4.7/5

Pricing: Plans begin at $85/month with a 14-day free trial.

Repricer.com is a comprehensive automated repricing tool tailored for Amazon sellers, ensuring quick adjustments to product prices to seize every sales opportunity. This all-in-one solution streamlines the repricing process for efficient and effective sales management.

Key Features

    • Rapid Repricing: Repricer.com enables swift repricing of products, ensuring that sellers can respond promptly to market changes.
    • Real-Time Market Monitoring: With advanced real-time monitoring capabilities, this tool keeps sellers informed about market trends and competitor pricing.
    • Smart Features: Repricer.com detects low competitor stock, adjusting your prices for higher profits during low competition. It also features tools for choosing top-selling products and optimizing Buy Box wins.

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Best Next Level Service Amazon: Supplier Research Tools

Supplier research for Amazon is the process of identifying and evaluating potential suppliers to source products for an e-commerce business. 

This involves researching manufacturers or distributors, assessing factors like reputation, product quality, and pricing, and establishing clear communication. 

Finding good suppliers can be tricky, but that’s where supplier tools come in handy. These tools can quickly link you up with the best suppliers, saving you a bunch of time and effort. 

Although you can search online, check industry associations, attend trade shows, and use wholesale directories to find suppliers, using a tool can make things easier by doing the hard work for you. 

1) Jungle Scout

Rating: 4.6/5

Pricing: Plans begin at $29/month with options to pay annually or monthly.

Jungle Scout stands out as a premier tool for connecting with suppliers, offering a variety of features, including its standout Supplier Database feature. This tool allows users to efficiently discover suppliers for their products, gain insights into the supplier’s customer base, and assess their ratings, facilitating informed decision-making.

Key Features

    • Supplier Database: Jungle Scout’s Supplier Database enables you to find suitable suppliers for your products.
    • Customer Insights: With Jungle Scout, users can access valuable insights about a supplier’s customers. 
    • Rating Checks: The tool allows users to check supplier ratings, providing an essential metric to assess the reliability and reputation of potential suppliers.

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2) AMZScout

Best Next Level Service Amazon

Rating: 4.8/5

Pricing: Custom

Unlock the secrets of successful Amazon selling with comprehensive video courses and masterclasses crafted by 7-figure Amazon sellers, guiding you through profitable product selection, sourcing from suppliers, and effective marketing strategies.

Key Features

    • Profitable Product Identification: Easily spot products suitable for dropshipping, arbitrage, and wholesale.
    • Supplier Search on Alibaba: Explore a vast network of affordable and reliable suppliers globally, including the US and China, with just one click.
    • Competitor Data Analysis: Monitor competitors’ sales, pricing strategies, keywords, and stock levels to gain a competitive edge in the marketplace.

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Best Next Level Service Amazon: Listing Optimization Tools

Listing optimization on Amazon is critical for private-label products for two main reasons. 

Firstly, it directly impacts visibility as Amazon’s A10 algorithm determines search result rankings, similar to Google searches. Strategic placement of relevant keywords improves your listing’s position and overall visibility. 

Secondly, optimization plays a crucial role in persuading customers to choose your product. An appealing listing with persuasive copy and professional images increases the likelihood of a purchase. 

While you can optimize independently, leveraging tools for keyword research and A/B testing enhances the efficiency and effectiveness of the process, particularly for private-label products on Amazon.

1) MerchantWords

Rating: 3.3/5

Pricing: Begins at $35/month. 

MerchantWords is your go-to Amazon listing optimization tool, providing a robust solution to boost visibility and supercharge sales. 

Its intuitive platform is crafted to streamline the optimization process, helping you stay ahead in the dynamic world of e-commerce.

Key Features 

    • Identify and Track Keywords: Pinpoint top shopper searches and competitor ranking terms with precision using Amazon keyword tools integrated within MerchantWords.
    • Discover Emerging Trends & Top Ranking Products: Seamlessly explore new niches and marketing opportunities by staying ahead of emerging trends and identifying top-ranking products.
    • Build a Winning Strategy: MerchantWords provides the strategic advantage you need to refine your clicks and sales, helping you build a winning strategy in the Amazon marketplace.

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2) Helium10

Rating: 4.2/5

Pricing: Plans begin at $29/month.

Helium 10, a leading keyword research tool, offers a comprehensive suite of listing optimization tools designed to propel your success on Amazon. 

Key Features

    • Keyword Processor: Helium 10’s keyword processor empowers users to refine and process keywords effectively.
    • Index Checker: Stay on top of your listing’s indexation status with the index checker to optimize product listings and ensure they are appropriately indexed by Amazon’s algorithm.
    • Split Testing Tool and Listing Builder: Helium 10 provides a split-testing tool for optimizing different listing elements and a listing builder for creating high-converting product listings.

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Best Next Level Service Amazon: Tools for Advertising and Marketing

Advertising and marketing tools for Amazon are instrumental in elevating product visibility and sales performance. These tools enable sellers to create targeted ad campaigns, optimize keyword targeting, and track campaign performance through data analytics. 

By offering features like promotional campaigns and competitor analysis, these tools empower sellers to strategically position their products, enhance competitiveness, and make informed decisions. 

1) Adtomic

Rating: 4.2/5

Pricing: Plans begin at $29/month.

Adtomic, a powerful tool within the Helium 10 suite, simplifies the management of expansive Amazon advertising campaigns. 

Key Features

    • Template-Based Campaign Creation: Adtomic simplifies the campaign creation process by offering a variety of templates, making it easy for users to set up and launch large advertising campaigns efficiently.
    • Dynamic Keyword Bidding: The tool includes a keyword bidding feature that dynamically adjusts bids based on performance data.
    • Automated Keyword Suggestions: Adtomic automates the keyword suggestion process, providing you with relevant and high-performing keyword recommendations.

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2) Teikametrics

Rating: 4.4/5

Pricing: Sign up for free, plans begin at $99/month.

Teikametrics stands out as a straightforward yet robust advertising-focused tool, prioritizing campaign management without the complexity of additional optimization features.

Key Features

    • Comprehensive Campaign Management: Teikametrics provides a user-friendly platform for the seamless management of keywords, campaign launches, and bid automation.
    • Flywheel 2.0 AI Optimization: The inclusion of the Flywheel 2.0 AI tool enhances campaign optimization, leveraging intelligent algorithms to refine strategies and improve advertising performance.
    • Multi-Platform Support for Walmart: A standout feature is Teikametrics’ versatility, extending its advertising capabilities to Walmart products.

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Best Next Level Service Amazon: Review Management Tool

Reviews are crucial for success on Amazon, impacting buyer trust, purchase decisions, and product visibility. Positive reviews enhance credibility and increase sales, while negative ones can deter customers. 

Review management tools are indispensable in this context, automating the review request process, and providing timely notifications for new reviews. They enable sellers to monitor, analyze, and respond to feedback comprehensively. 

These tools offer features such as filtering, sorting, and aggregation, facilitating efficient review management. Automated response templates and competitor analysis are additional benefits, helping sellers maintain a positive reputation and compliance with Amazon’s review policies. 

1) FeedbackExpress

Rating: 4.6/5

Pricing: 14-day free trial; paid plans begin at $39/month.

FeedbackExpress stands as dedicated feedback software designed for Amazon, eBay, and other online platforms.

Key Features

    • Automated Email Requests: FeedbackExpress streamlines the feedback collection process by automating email requests.
    • Smart Rules for Targeted Feedback: Sellers can optimize their feedback strategy using smart rules that selectively target customers likely to leave positive reviews.
    • Immediate Negative Review Alerts: FeedbackExpress provides real-time alerts for negative reviews, allowing sellers to react promptly and address concerns.

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Best Next Level Service Amazon: Outsourcing

Outsourcing for Amazon sellers involves delegating specific tasks or functions to external service providers, enabling sellers to concentrate on core business activities. 

This strategic approach offers several advantages, including cost efficiency, access to specialized skills, scalability to handle varying workloads, and the ability to tap into a global talent pool. 

Sellers can streamline operations, enhance efficiency, and accelerate business growth by leveraging external expertise for tasks such as customer service, order fulfillment, and product sourcing. 

1) Upwork

Upwork is a versatile online platform that can connect you with skilled freelancers, including Amazon virtual assistants. 

Key Features 

    • Specialized Amazon Skills: Upwork allows sellers to browse profiles of virtual assistants with specialized skills in Amazon-related tasks.
    • Reviews and Ratings: Sellers can assess the competence of potential virtual assistants by reviewing their Upwork profiles, which include client reviews and ratings.
    • Flexible Hiring Options: Upwork offers flexible hiring arrangements, allowing sellers to engage virtual assistants on a project basis, at hourly rates, or through long-term contracts. 

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2) Fiverr

Fiverr serves as a valuable platform for Amazon sellers seeking skilled virtual assistants to enhance their e-commerce operations. 

Tailored to offer a diverse pool of freelancers, Fiverr simplifies the process of finding Amazon virtual assistants who specialize in tasks ranging from product listing optimization to customer service management.

Key Features

    • Specialized Gig Listings: Fiverr features a multitude of gig listings specifically designed for Amazon-related tasks.
    • Seller Ratings and Reviews: Sellers can assess the competence of potential virtual assistants by reviewing their Fiverr profiles, which include ratings and reviews from previous clients.
    • Customizable Service Packages: Fiverr offers flexibility in hiring, sellers can opt for one-time projects or ongoing services, ensuring a tailored approach to meet their specific needs.

Other Additional Tools

1) ShipWorks

Rating: 4.5/5

Pricing: Plans begin from $9.99/month based on number of shipments.

ShipWorks is a comprehensive shipping and order management platform designed to streamline e-commerce operations.

 

Key Features

    • Multi-Carrier Integration: ShipWorks seamlessly integrates with multiple shipping carriers, providing Amazon sellers with the flexibility to choose and manage their preferred carriers for shipping orders. 
    • Order Management Automation: ShipWorks automates order management tasks, reducing manual intervention and minimizing errors.
    • Real-time Shipment Tracking: Providing real-time shipment tracking, ShipWorks enables sellers and customers to monitor the status of packages throughout the shipping journey. 

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2) Taxomate

Best Next Level Service Amazon

Rating: 5/5

Pricing: Plans begin at $12/month with a 14-day free trial.

Taxomate is a cutting-edge solution designed to automate e-commerce accounting, seamlessly bridging your sales channels with your accounting software. 

Key Features

    • Sales Channel Integration: Taxomate effortlessly connects with various sales channels, including e-commerce platforms like Amazon. 
    • Error Reduction for Tax Compliance: By automating the accounting process, Taxomate significantly reduces the chances of manual errors in financial records. 
    • Financial Insights and Growth Opportunities: Taxomate goes beyond automation by providing sellers with valuable financial insights.

To Sum It Up

In conclusion, the landscape of selling on Amazon in 2024 demands next-level tools and services to stay competitive in the dynamic e-commerce market. 

The featured tools and services discussed in this guide represent the cutting edge of innovation, addressing key challenges faced by Amazon sellers. Embracing these next-level tools is not just a necessity but a strategic move to thrive in the evolving Amazon ecosystem. 

So take your time to review each tool and choose the right ones to boost your business. Furthermore, to provide top-notch customer service, we recommend you explore Helplama’s services. 

Helplama also is a risk-free solution supported by a 100% money-back guarantee. To begin your journey and unlock the benefits, take the next step by signing up here to collaborate with Helplama.