5 Proven Tips to Manage your Customer Support Tickets Effectively
Would you say you are satisfied with the ticket resolution time of your support team? If yes, the CSat and Net Promoter Scores for your brand are more than likely to be high. After all, there is a direct correlation between ticket response time and customer...
5 Reasons Why It’s High-Time You Should Outsource Customer Support for Your Business
To an online store owner, outsourcing customer support may seem like a no-brainer given the time and cost advantages it has to offer. However, think about this for a minute…what if your outsourcing vendor came aboard ship as a partner, an integral part of your...
Can Outsourced Voice Support Really Understand Your Brand and Delight Your Customers? Yes! Here’s How…
The debate over outsourcing customer support operations has been convincingly settled in its favor. The cost advantage of outsourcing to a specialist call center – with core competence in building and scaling voice support teams – is undeniable to an...
List of Best Outsourcing Companies in USA
Business Process Outsourcing (BPO) is a great way to delegate repetitive tasks and focus on important management and development decisions. In fact, 24% of small businesses choose outsourcing to increase efficiency. But choosing an outsourcing company is not an easy...Outsource Your Customer Support To the Experts!
