Phone Order Taking Service

A significant proportion of consumers like to place orders over the phone. We make sure that even when your internal team is not around to take those orders, your shop stays open. Our order taking service is specially designed to make sure that your shop stays open throughout the nights, days and weekends.

A Secure System

When your customers place their order, our specially designed telephony system will make sure that their card information remains secure. We have worked with security experts to make sure all our systems are 100% secure and there is no chance of your sensitive customer payment data ending up in wrong hands.

A Secure System

When your customers place their order, our specially designed telephony system will make sure that their card information remains secure. We have worked with security experts to make sure all our systems are 100% secure and there is no chance of your sensitive customer payment data ending up in wrong hands.

Agents Trained Specifically On Your Products

Before we get started, our process team will work hard to map out all the details of your product line/policies and our agents will be specially trained on your process.

Agents Trained Specifically On Your Products

Before we get started, our process team will work hard to map out all the details of your product line/policies and our agents will be specially trained on your process.

Other Customer Support Services by Helplama:

US Based Phone Order Taking

Want your US customers to be helped by agents based in the US?

UK Based Phone Order Taking

Want your UK customers to be helped by agents based in the UK?

Australia Based Phone Order Taking

Want your Australian customers to be helped by agents based in Australia?

Volume Based Pricing

You shouldn’t have to pay for a full time agent if you’re simply seeing a few calls everyday. We make sure that you that you get the highest ROI you can possibly get and a part of it involves only charging you for the volume you use.

Volume Based Pricing

You shouldn’t have to pay for a full time agent if you’re simply seeing a few calls everyday. We make sure that you that you get the highest ROI you can possibly get and a part of it involves only charging you for the volume you use.