Outsource Email Support

Replying to customer emails is exhausting when you’re working hard to improve and maintain the quality of your product or services. As your business grows, the emails start flooding in and it becomes hard to respond expediently. Therefore, email support outsourcing is the smartest solution. Why? Because entertaining all the queries and concerns of your customers is not easy as it seems. But we master in handling email outsource customer support. How do we do this? Talk to us. We are very transparent in our procedure of allotting an agent. Helplama has email support agents with commendable knowledge and skills in your vertical no matter how specific your business is. Hence, we make sure that your customers are in best hands, intensively trained for your trade.

Check Pricing

Outsource Email Support

Replying to customer emails is exhausting when you’re working hard to improve and maintain the quality of your product or services. As your business grows, the emails start flooding in and it becomes hard to respond expediently. Therefore, email support outsourcing is the smartest solution. Why? Because entertaining all the queries and concerns of your customers is not easy as it seems. But we master in handling email outsource customer support. How do we do this? Talk to us. We are very transparent in our procedure of allotting an agent. Helplama has email support agents with commendable knowledge and skills in your vertical no matter how specific your business is. Hence, we make sure that your customers are in best hands, intensively trained for your trade.

Check Pricing

Outsource Email Support

Replying to customer emails is exhausting when you’re working hard to improve and maintain the quality of your product or services. As your business grows, the emails start flooding in and it becomes hard to respond expediently. Therefore, email support outsourcing is the smartest solution. Why? Because entertaining all the queries and concerns of your customers is not easy as it seems. But we master in handling email outsource customer support. How do we do this? Talk to us. We are very transparent in our procedure of allotting an agent. Helplama has email support agents with commendable knowledge and skills in your vertical no matter how specific your business is. Hence, we make sure that your customers are in best hands, intensively trained for your trade.

Check Pricing

Other Customer Support Services by Helplama:

Live Chat Support

Hire local Live Chat Agents with category expertise in your business domain to engage your customers and appease their queries and concerns.

Outsource Live Chats

Voice Support

Call Answering Executives with the appropriate tone, accent, verbiage and cultural background to cater to your customers’ specific needs.

Outsource Calls

Convenient Inbound Email Support Processing

We follow a Zero Risk Model for business, wherein you are subject to reimbursement if the talent we procure isn’t satisfactory. This model makes sure you don’t have to settle for mediocrity, just the very best or your money back. Hence, your investment is never at risk. We constantly monitor individual performances of the email support agents to inform you about their conversion rates and return on investment you get with them.

What our awesome clients say about us:

Alex back

Operations Manager, Apt2b

”Our chat efforts in general now have a hand in at least 30% of all conversions and Helplama is responsible for 30-40 hours of additional chat coverage each week. Helplama’s chatters are definitely superior to what we’re paying them. They’re intelligent, able to handle a lot of information and use proper grammar. The collaborative nature of our relationship with Helplama has directly contributed to the success of our chat initiatives at large. The impact is very high and the cost is very reasonable.”

Sam Dean

CEO, PlugYourHoles

”Helplama has been great. It’s wonderful to have someone available to customers when we’re not in the office. Customers have instant answers, which means that they don’t have to go looking to my competitors.”

Jackie

Customer Service Manager, Vitaly Design

”Helplama’s setup process was Effortless! The agents were able to use provided responses to reply to any customer inquiries. They were great at handing off the inquiry if it was outside of their script. Agents were friendly and warm, they did not sound robotic or unwilling to help.”