Customer Service Blog

Learn Customer Service Best Practices by our Experts

Latest Posts


8 Unmissable Benefits of Multilingual Customer Support

8 Unmissable Benefits of Multilingual Customer Support

If you think having a brilliant product is the only thing that matters, you may not be entirely correct. Providing customers with quality after-sales services is equally important. Professional customer service experiences play a critical role in client retention. ...

read more

User-generated Videos And Reviews: A Few Stats

Word-of-mouth has always been a great marketing tool that brings a good amount of sales for a brand. It has also evolved with time, modern marketing terms like the brand and employee advocates are typically based on word-of-mouth. In this digital era where smartphone...

read more
This Is Why Email Still Outperforms Social Media!

This Is Why Email Still Outperforms Social Media!

Is email part of your company's marketing mix? If not, then it should be! Email marketing has been a great marketing tool and produced great results from the beginning. Still, many marketers think that as social media continues to evolve over time, email marketing has...

read more