GDPR is a welcome step in privacy protection and we’re prepared for it. As data processors, we ensure that our data, servers, systems, and contracts are GDPR compliant.

Outsourcing is hard because most companies make YOU do the setup. We don’t work that way. Our customer support as a service model makes sure that you won’t have to spend more than half an hour during the entire setup process because we’ll do everything for you. During an average setup, we spend more than a 100 manhours researching your product line/policies and going through your past emails/phone calls so that you don’t have to break a sweat. At the end of the setup, you’ll get a list of agents, all perfectly trained on your process and you would just need to test them.

Just want some help with your customers who speak German and are worried that we might charge you for a full-time agent? We understand this. That’s why we tailor the pricing structure according to your requirements, providing you a good ROI from our association.

Not every company has the same customers. Some might be dealing with women specific products and others might be dealing in tech products for young people. Whatever your demographic needs might be, we’ll work with you to assign someone to your project who perfectly matches your needs.