Specialist Live Chat
Answering Services
Hire tested US-based live chat, email and voice support experts who reduce cart abandonment
Specialist Live Chat
Answering Services
Hire tested US-based live chat, email and voice support experts who reduce cart abandonment
Dedicated Customer Service as a Service
Helplama makes sure your customers get expert advice when they are indecisive about anything. This empowers your brand and motivates your customers to make a purchase. Our Category Intensive US-based Experts provide unparalleled live chat answering services, inbound email processing and pay as you go phone service. We have provided customer support as a service to over a 100 businesses in the USA and abroad and helped them achieve a steep growth in sales and customer experience.
%
Average Increase in Sales Achieved
Live Customer Chat Sessions Provided
Live Support Service Hours Provided
What We Do
Helplama procures trained US-based experts to spearhead your store’s online live chat support as well as email and voice support, to provide your customers with an enhanced customer experience and best possible assistance.
We find you uber talented people from USA
We train them on YOUR store
We test them on YOUR chats
100% money back guarantee!
Here’s Where Our Agents Come From
USA
Your customers want to hear that native american voice when they talk to you and Helplama makes sure that your customer support is ‘Made in USA’, just as your customers want it to be. We offer the most affordable solution for customer support delivered by US agents.
UK
We know the UK like our own backyard and we make sure that your European audience gets that royal British touch. Helplama has been hiring and training British agents for a very long time and we offer the most cost effective way to offer customer support from within the UK.
Australia
We have our own agents down under who understand how Australians feel about your brand, your products and your services. They’ll provide the most personalized touch that your Australian customers can get.
Here’s Where Our Agents Come From
USA
Your customers want to hear that native american voice when they talk to you and Helplama makes sure that your customer support is ‘Made in USA’, just as your customers want it to be. We offer the most affordable solution for customer support delivered by US agents.
UK
We know the UK like our own backyard and we make sure that your European audience gets that royal British touch. Helplama has been hiring and training British agents for a very long time and we offer the most cost effective way to offer customer support from within the UK.
Australia
We have our own agents down under who understand how Australians feel about your brand, your products and your services. They’ll provide the most personalized touch that your Australian customers can get.
Find Answering Service Near You
Customer Support Services by Helplama
We provide best of customer support to your customers
Customer Support
Outsource your Customer Support Services to Helplama and avail Tested Experts to handle your Phone, Email and Live Chat Answering Services.
Live Chat Answering
Hire US-based Live Chat Agents with category expertise in your business domain to engage your customers and appease their queries and concerns.
Email Answering
Outsource Email Support to US-based domain experts with relevant experience and specifications suitable for your business.
Phone Answering
Call Answering Executives from the USA with the appropriate tone, accent, verbiage and cultural background to cater to your customers’ needs.
Customer Support Services by Helplama
We provide best of customer support to your customers
Customer Support
Outsource your Customer Support Services to Helplama and avail Tested Experts to handle your Phone, Email and Live Chat Answering Services.
Live Chat Answering
Hire US-based Live Chat Agents with category expertise in your business domain to engage your customers and appease their queries and concerns.
Email Answering
Outsource Email Support to US-based domain experts with relevant experience and specifications suitable for your business.
Phone Answering
Call Answering Executives from the USA with the appropriate tone, accent, verbiage and cultural background to cater to your customers’ needs.
What our awesome clients say:
Alex Back
Operations Manager, Apt2b
”Our chat efforts in general now have a hand in at least 30% of all conversions and Helplama is responsible for 30-40 hours of additional chat coverage each week. Helplama’s chatters are definitely superior to what we’re paying them. They’re intelligent, able to handle a lot of information and use proper grammar. The collaborative nature of our relationship with Helplama has directly contributed to the success of our chat initiatives at large. The impact is very high and the cost is very reasonable.”
Sam Dean
CEO, PlugYourHoles
”Helplama has been great. It’s wonderful to have someone available to customers when we’re not in the office. Customers have instant answers, which means that they don’t have to go looking to my competitors.”
Alex Back
Operations Manager, Apt2b
”Our chat efforts in general now have a hand in at least 30% of all conversions and Helplama is responsible for 30-40 hours of additional chat coverage each week. Helplama’s chatters are definitely superior to what we’re paying them. They’re intelligent, able to handle a lot of information and use proper grammar. The collaborative nature of our relationship with Helplama has directly contributed to the success of our chat initiatives at large. The impact is very high and the cost is very reasonable.”
Sam Dean
CEO, PlugYourHoles
”Helplama has been great. It’s wonderful to have someone available to customers when we’re not in the office. Customers have instant answers, which means that they don’t have to go looking to my competitors.”
Jackie
Customer Service Manager, Vitaly Design
”Helplama’s setup process was Effortless! The agents were able to use provided responses to reply to any customer inquiries. They were great at handing off the inquiry if it was outside of their script. Agents were friendly and warm, they did not sound robotic or unwilling to help.”
Vivian Kaye
CEO, KinkyCurlyYaki
”Helplama’s initial setup process is great and overall experience is very helplful. I feel it’s invaluable to have someone available to answer questions.”
Jackie
Customer Service Manager, Vitaly Design
”Helplama’s setup process was Effortless! The agents were able to use provided responses to reply to any customer inquiries. They were great at handing off the inquiry if it was outside of their script. Agents were friendly and warm, they did not sound robotic or unwilling to help.”
Vivian Kaye
CEO, KinkyCurlyYaki
”Helplama’s initial setup process is great and overall experience is very helplful. I feel it’s invaluable to have someone available to answer questions.”
Let us answer some of your querries
What is the onboarding experience usually like?
Would we have to use your propreitary chat software?
Can you really provide live support service people with the relevant profile or domain expertise?
How do you resolve post-purchase issues or issues related to stock levels?
What is a mock chat session?
Can I get someone who speaks in a certain accent or who speaks a certain language?
Do we get dedicated people to provide support on our website?
How do you ensure Return On Investment (ROI)?
Want Domain Experts to handle your Customer Support?
Domain Expertise. Prompt Responses. Flexible Service. US-based Agents.
