Outsource Ecommerce Customer Service for Shopify: Starts @$399/m
Why Outsource Your Shopify Customer Service to Helplama?
Focus on your core business
Outsourcing can help you focus on your core business while an agency looks after your customers. From taking orders, issuing gift cards, providing shipping status, replying to social media comments to handling returns & refunds, our dedicated professionals can manage a variety of business processes with ease.
Strong recruitment processes
At Helplama, we have strong recruitment processes and have filtered 100s of candidates for selection every day. So we can provide you with specialized agents as per your niche and requirements. This is something that a small business might not be able to accomplish as it requires a dedicated recruitment team and a lot of money.
24/7 real-time live chat support
Want round-the-clock support for your Shopify store? If not, you should! 77% of customers won’t make a purchase if there’s no live chat support. We provide 24/7 real-time live chat support to many of our Shopify and dropshipping business clients helping them reduce cart abandonment rates and improve customer satisfaction.
All support channels under one roof
Want to outsource voice support for your Shopify store as well? Unlike most third-party customer service providers, Helplama is one of the best outsourcing companies based in the US that can serve your customers over multiple channels including live chat, email, social media, and voice support.
100% money-back guarentee
Helplama ensures you high-quality and risk-free services. Still, if you remain unsatisfied, we give you a 100% money-back guarantee.
Zero-risk business model
Helplama is possibly the only ecommerce customer service agency that trains and tests agents on YOUR store to ensure risk-free high-quality services.
How Will Customer Service For My Shopify Store Work?
Book an appointment with Helplama
Tell us about your business
We will analyze your past customer interactions and review the analysis together and determine the initial scope
Helplama is ready to serve!
How quick the setup can be ?
Shopify customer service software we specialize in:
It feels like having your own remote team
We provide you with uber-talented people
We train them as per YOUR store.
We test them on YOUR chats.
Customer service for dropshipping Shopify stores
We manage customer support for many of our Shopify dropshipping clients. We specialize our agents to respond to customers’ messages, e-mails, social media comments, handle customer complaints, and refund requests.
Dedicated Shopify virtual assistants
From fulfilling orders, issuing gift cards, providing shipping status, replying to social media comments to handling returns & refunds, our dedicated virtual assistants for Shopify can manage a variety of business processes with ease. So you can focus on more important management and development tasks.
Dedicated call center services for small businesses
Whether you receive more than 100 tickets/day or less than 10 tickets/day, we would love to provide you with chat support and dedicated call center outsourcing services for your small e-commerce business.