Top 5 Reasons Why Chatbots Fail and How to Prevent Chatbot Failure
Chatbots are defined as software agents that rely on natural language processing and interact through a chat interface. Due to important advancements in machine learning and AI technology, chatbots are increasingly transforming the way we interact with software,...
Top 5 Drift Alternatives & Competitors in 2022
As a business owner, you would be sure that customer engagement is critical to the survival of your brand, right? Many apps are available that are precisely designed to increase customer engagement and thus retention. Drift is one such platform that many businesses...
Top 10 Whatfix Alternatives Of 2022
Your employees are the public face of your company. As a result, employee onboarding and training are critical factors. In fact, companies that invest in employee training profit by 21% more. For the same reason, many businesses use a “Digital Adoption...
Top 10 Freshchat Alternatives & Competitors in 2022
In today’s fast-paced world, consumers expect brands to respond quickly. That is why, regardless of size, businesses choose live chat. Furthermore, the global average customer satisfaction rating for live chat is 83.1%. Freshchat (renamed Freshdesk Messaging) is...
Top 11 Zendesk Support Suite Alternatives & Competitors
When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market. However, Zendesk has some...Outsource Your Customer Support To the Experts!
