Importance of Customer Perception & How to Track It
In the customer-centric era, every feedback and review can make or break your brand’s reputation. That is why small businesses need to invest time in actively understanding customer behavior and make effective strategies for improving their brand’s perception,...
Customer Intelligence: What is it & How it Helps You Succeed?
Understanding customer behavior is quite similar to solving a mathematical problem where the variables are unknown. The slightest change in the value of a variable can completely change the solution. This is a time of great uncertainty for the business world. The...
4 Pro Tips to Creating Phenomenal B2B Customer Experiences
More than a year after a global lockdown, business growth is finally starting to reach pre-pandemic levels. With customers back in stores and flights at full capacity, hopes of a ‘V-shaped recovery’ have started to materialize. For many companies, the focus has been...
8 Unmissable Benefits of Multilingual Customer Support
If you think having a brilliant product is the only thing that matters, you may not be entirely correct. Providing customers with quality after-sales services is equally important. Professional customer service experiences play a critical role in client retention. ...
7 Powerful Support Email Writing Hacks that Really Works
Sending out dozens of customer support emails are the daily chores of marketing agents globally and perhaps it’s easy to undervalue the primary importance it has. Just a factually wrong or an ill-written support email can have effects you’d not want at all for...Outsource Your Customer Support To the Experts!
