


Best Ways To Hire Outsourced Live Chat Agents
Through the years, Live chat has evolved from an optional luxury to an immediate necessity for an eCommerce business. Given the efforts contributed towards its advancement and innovation, the live chat feature has become so indispensable that its exclusion from an...![5 Best Free Live Chat Software in 2022 [Tried & Tested]](https://helplama.com/wp-content/uploads/2021/04/Featured-Image1.jpg)
5 Best Free Live Chat Software in 2022 [Tried & Tested]
Live chat works! According to PalDesk, it has a 73% customer satisfaction rate. The reason is customers can easily get on with other tasks while chatting with an agent. Besides, chats are usually much more to the point than a phone call. For an e-commerce business,...
7 Stats That Prove ‘Live Chat’ is The New Frontier of Customer Service
Do you provide ‘live chat’ as a customer support channel to your customers? If not, you should. Live chat as customer support seems to be the new trend. Not only because it’s convenient and economically cheaper than other support channels, but live chat also results...