Best Ways To Hire Outsourced Live Chat Agents

Best Ways To Hire Outsourced Live Chat Agents

Through the years, Live chat has evolved from an optional luxury to an immediate necessity for an eCommerce business. Given the efforts contributed towards its advancement and innovation, the live chat feature has become so indispensable that its exclusion from an...
How to Manage Your Service Agents Remotely?

How to Manage Your Service Agents Remotely?

Businesses around the world have been forced to adapt to remote working due to the unprecedented disruption caused by COVID-19. On the brighter side, the pandemic has given businesses an opportunity to test and implement new strategies that will certainly have a...