List of Referral Program Ideas to Try for Your E-commerce Store
“If you want to attract qualified leads that convert fast, a referral program is what you need,” This is a common piece of advice e-commerce stores get from their business advisors and with good reason. The concept of ‘give and get’ is as old as commerce itself. ...
How to Improve Customer Perceptions of Your Brand
If you aim to increase customer loyalty in today’s time, you need to take the inside-out approach. After all, customers only respond to what they see, hear and feel about your product and service. This creates a distinct perception in their mind that they associate...
How to Improve Customer Lifetime Value (CLTV) Beyond the Pandemic
Any business spends a lot of time focusing on retaining the top 20% of its customers. This is because their contribution to revenue is significantly higher than the remaining 80%. The longer they stay with your brand, the more profit you can expect to make. However,...
6 Things to Do When You Know Your Customer Has Misinterpreted Things
Managing customer expectations efficiently is the key to retaining them for the long term. Customers that do complain provide brands vital clues about what’s working and what isn’t. However, not all customer complaints arise from genuine issues with your product. Some...
How Referral Programs Can Build an E-commerce Store’s Customer Reliability
Today customers may find themselves facing a challenging task. That task is to make the best purchasing decisions from among the several options available. Often the decision is based on ads seen on the TV, print, or social media platforms. However, factors like...Outsource Your Customer Support To the Experts!
