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11 Best Olark Alternatives & Competitors in 2022

11 Best Olark Alternatives & Competitors in 2022

Customer Retention, Customer Support, E-commerce, Uncategorized

Installing a live chat feature for your customer support can work wonders. Do you know why? As per data, adding live chat to your website can improve conversions by 12%. Olark is one such live chat software installed by a lot of brands. Nevertheless, as you know,...
Top 5 Drift Alternatives & Competitors in 2022

Top 5 Drift Alternatives & Competitors in 2022

Customer Loyalty, Customer Retention, Customer Success, Customer Support, E-commerce, Uncategorized

As a business owner, you would be sure that customer engagement is critical to the survival of your brand, right? Many apps are available that are precisely designed to increase customer engagement and thus retention. Drift is one such platform that many businesses...
Top 10 Freshchat Alternatives & Competitors in 2022

Top 10 Freshchat Alternatives & Competitors in 2022

Customer Retention, Customer Success, Customer Support, E-commerce, Uncategorized

In today’s fast-paced world, consumers expect brands to respond quickly. That is why, regardless of size, businesses choose live chat. Furthermore, the global average customer satisfaction rating for live chat is 83.1%. Freshchat (renamed Freshdesk Messaging) is...
7 Best GetGuru Alternatives and Competitors [Tried and Tested]

7 Best GetGuru Alternatives and Competitors [Tried and Tested]

Customer Retention

If you are looking for a Knowledge base software “go GetGuru” would be the reply of many people. Guru platform is the leading knowledge tool that consolidates critical business knowledge for instant access, smooth onboarding, and streamlined communication. Then why...
Loyalty Program Strategy: 6 Best Practices to align with your Business Strategy

Loyalty Program Strategy: 6 Best Practices to align with your Business Strategy

Customer Loyalty, Customer Retention

Do you know that members of top-performing loyalty programs are 77% more likely to choose your brand over the competition? If you want to stand out from your rivals, you should essentially know the importance of Loyalty program strategies that can alter the behaviors...
Top 7 B2B E-commerce Best Practices in 2022

Top 7 B2B E-commerce Best Practices in 2022

Customer Loyalty, Customer Retention, Customer Success, Customer Support, E-commerce, Uncategorized

B2B e-commerce is much more than just selling products and services. It’s also about understanding customer needs and fulfilling their expectations throughout their customer journey. In fact, in our survey, 85% of consumers said they want brands to exceed their...
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