Customer Loyalty, Customer Retention, Customer Success, Customer Support
In this customer-centric era, customer experience has become the cornerstone for the success of a business venture. Having said that, customer experiences are largely governed by how you talk to customers and how efficient your customer service team is. After all,...
Customer Support, E-commerce
The e-commerce industry is going through a period of unprecedented growth, and there is a lot of excitement among online business owners today. However, customer expectations are also changing rapidly. In the new normal, they want convenience and a smooth buying...