How Can Conversational AI Solve Your Customer Experience Woes?
Businesses have always valued sturdy customer support. Contact centers have been at the epicenter of it. But times have changed. Beyond the pandemic, customer expectations are not the same anymore. There are more apprehensions and doubts in the minds of customers,...
8 Unmissable Benefits of Multilingual Customer Support
If you think having a brilliant product is the only thing that matters, you may not be entirely correct. Providing customers with quality after-sales services is equally important. Professional customer service experiences play a critical role in client retention. ...
7 Powerful Support Email Writing Hacks that Really Works
Sending out dozens of customer support emails are the daily chores of marketing agents globally and perhaps it’s easy to undervalue the primary importance it has. Just a factually wrong or an ill-written support email can have effects you’d not want at all for...
Best Referral Marketing Software Tools for your Business in 2021
Managing a referral program can be a time-consuming affair, but it is well worth the effort to attract new customers at a low cost. Research shows that referral leads convert 30% better than leads collected from other marketing channels. While this is already quite...Outsource Your Customer Support To the Experts!
