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3 True & Tested Referral Marketing Software Tools in 2022

3 True & Tested Referral Marketing Software Tools in 2022

Customer Loyalty, Customer Retention, E-commerce

Managing a referral program can be a time-consuming affair, but it is well worth the effort to attract new customers at a low cost. Research shows that referral leads convert 30% better than leads collected from other marketing channels. While this is already quite...
Top 8 Tips and Some Examples for Customer Retention Emails

Top 8 Tips and Some Examples for Customer Retention Emails

Customer Retention

Customer Retention is an essential component for any business. It helps build a good relationship with the customer. Customer retention is directly related to customer satisfaction and engagement. There are several customer retention strategies and Customer Retention...
12 Pro Tips on How to Talk to Customers!

12 Pro Tips on How to Talk to Customers!

Customer Loyalty, Customer Retention, Customer Success, Customer Support

In this customer-centric era, customer experience has become the cornerstone for the success of a business venture. Having said that, customer experiences are largely governed by how you talk to customers and how efficient your customer service team is. After all,...
4 Pro Tips to Creating Phenomenal B2B Customer Experiences

4 Pro Tips to Creating Phenomenal B2B Customer Experiences

Customer Loyalty, Customer Success

More than a year after a global lockdown, business growth is finally starting to reach pre-pandemic levels. With customers back in stores and flights at full capacity, hopes of a ‘V-shaped recovery’ have started to materialize. For many companies, the focus has been...
How Can Conversational AI Solve Your Customer Experience Woes?

How Can Conversational AI Solve Your Customer Experience Woes?

Customer Support

Businesses have always valued sturdy customer support. Contact centers have been at the epicenter of it. But times have changed. Beyond the pandemic, customer expectations are not the same anymore. There are more apprehensions and doubts in the minds of customers,...
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