Nine Phrases to Transform Your Customer Service From Good to Awesome
Regardless of which industry you are working in, customer experiences can make or break your business reputation. This is why having a proactive customer service strategy is crucial. A recent study showed that 84% of consumers consider customer service as a critical...
4 Examples of Bad Customer Support You Should Avoid like a Plague
Going above and beyond the call of duty is a popular theme in many Hollywood flicks. In real life, too, random acts of kindness often make the headlines, like a cab driver tracking down the owner and returning a misplaced purse. Such stories provide a welcome break...
4 Secrets to Delivering Exceptional SaaS Customer Support
At the height of the pandemic, factories and offices worldwide wore a deserted look. However, work continued to get done fairly quickly, and we have the technology – particularly SaaS – to thank for that. Tools like Zoom and Slack have become household names,...
8 Unmissable Benefits of Multilingual Customer Support
If you think having a brilliant product is the only thing that matters, you may not be entirely correct. Providing customers with quality after-sales services is equally important. Professional customer service experiences play a critical role in client retention. ...Outsource Your Customer Support To the Experts!
