6 E-commerce Customer Service Tools That Will Help You Grow Your Business
Online e-commerce businesses run throughout the night and even on weekends, come rain or shine. The ease of any-time, anywhere online shopping is one of the many reasons behind the stratospheric growth of the e-commerce industry throughout 2020. To maintain and...
How Can Your Startup Become a Successful Customer Focussed Company?
Launching and scaling a startup is no mean feat. From validating your idea of getting your first customers and investors, there are many things you need to do before you can finally say you’ve arrived. As the business world limps back to normalcy after an...
How to Write an Effective Apology Email to Angry Customers (with Examples)
For customer support teams, a typical day at work is almost always a mixed bag of experiences. On one hand, there is the immense satisfaction of helping customers with their issues and being appreciated by them. On the other, they often find themselves at the...
Customer Support Automation: How it Helps You Deliver Superior Customer Experience
Customer support automation is no longer something on the distant horizon. It is an inevitable reality that is redefining how businesses interact with their customers. If anything, the disruption caused by the coronavirus pandemic has only accelerated the shift....Outsource Your Customer Support To the Experts!
