![7 Key Ways to Measure Customer Satisfaction [Tried and Tested]](https://helplama.com/wp-content/uploads/2020/05/measuring-customer-satisfaction.png)
6 E-commerce Customer Service Tools That Will Help You Grow Your Business
Online e-commerce businesses run throughout the night and even on weekends, come rain or shine. The ease of any-time, anywhere online shopping is one of the many reasons behind the stratospheric growth of the e-commerce industry throughout 2020. To maintain and...
5 Common Customer Service Challenges and How to Overcome Them
Shrinking budgets and inefficient customer support processes present significant challenges to online businesses today. The traditional idea that customer support is a ‘cost center’ makes it hard for them to justify continued spending on customer support. However, the...
25 Positive Review Responses You Can Start Using Today
Responding to positive reviews is an important step in bolstering your brand reputation. The best google review responses have led to improved customer retention. Google itself recommends leaving a good response to a customer review. This increases the possibility of...
Top Customer Service Trends for 2022 and Beyond!
Every few years, customer service trends evolve, but 2021 is likely to see unprecedented and revolutionary changes. This year, we will likely see a renewed push towards customer empowerment. In other words, brands will no longer decide where the interaction happens;...Outsource Your Customer Support To the Experts!
