Why Brands Need To Do More Than Just Sell! [Survey]
Last Updated: Today, we are in an era where customers not only want quality products but also want brands to understand their needs and take care of them. When we surveyed a large number of consumers all over the US, we discovered that 89% of consumers consider buying from brands that understand their needs and […]
6 Findings That Prove Email Marketing Is Still Effective! [Survey]
Last Updated: Have you ever wondered what happens to your email campaigns once you hit “send?” Is email marketing still an effective strategy? Do people even read your emails at all? Due to the rise of social media, many marketers say that email marketing is no longer as effective as it used to be, but […]
How Does Social Media Impact Consumer Purchase Decisions [Survey]
Last Updated: Social media platforms act as a connection between consumers and brands. Companies extensively use social media to promote products, services, and provide customer service. A business (whether big or small) needs to be present on social media. But why is this presence so important for a business? Because social media can influence consumer […]
How Consumers React To Poor Customer Service [Survey]
Last Updated: The impact of poor customer service cannot be overstated. It can lead to customer dissatisfaction, negative reviews, and ultimately, loss of business. Our survey indicates that customer service is a key factor that can even lead to the end of a business relationship within a short period. A significant proportion, 68% of customers […]
What do Consumers Think About Push Notifications [Survey]
Last Updated: Push notifications are one of the foremost ways mobile app marketers use to engage with consumers whether to promote features, usage, or to pitch any sort of information. Some modern-age marketers also use push notifications to enhance customer service. But how do consumers perceive push notifications? Can app notifications truly act like the double-edged […]