Last Updated: June 2025
In today’s fast-paced and competitive business landscape, companies are constantly searching for reliable ways to generate leads, improve customer outreach, and increase conversions. One proven strategy that continues to deliver results is telemarketing.
From startups to established enterprises, more and more businesses are turning to telemarketing services in USA to connect directly with potential customers and strengthen their sales pipeline. According to Global View Research, the global telemarketing and call center industry was valued at over $97.31 billion in 2024—highlighting its importance in driving business growth.
To help you find the best fit for your needs, we’ve compiled a list of the Top 20 Telemarketing Services in USA. These companies stand out for their experience, performance, and ability to deliver measurable results.
Table of Contents
What Are Telemarketing Services?
Is Telemarketing Still Effective?
Benefits of Using Telemarketing Services in USA
What Are Telemarketing Services?
Telephone communication is employed in telemarketing services for products, services, leads, appointments and market research. These offerings are usually provided by agents trained to make direct contact with prospective or current customers in order to close sales and promote customer engagement.
There are two main types of telemarketing:
- Outbound Telemarketing: Agents actively call prospects or customers to sell products or services, offer promotions, or to request information about current marketing initiatives or used as part of the scheduling of appointments.
- Inbound Telemarketing: The agents will receive inbound calls from customers that are reacting to ads, looking for help, or purchasing the product.
In the broader business landscape, telemarketing services can be categorized as either B2B (business-to-business) or B2C (business-to-consumer), depending on the target audience.
Key Offerings of Telemarketing Services:
- Lead generation and qualification
- Appointment setting
- Customer surveys and feedback collection
- Market research
- Upselling and cross-selling
- Customer retention and loyalty campaigns
- Order processing and support
Through telemarketing services, businesses can engage customers in a conversational manner that is difficult to attain on digital channels alone. When it’s done right, telemarketing can not only increase sales but also creates a sense of trust and maintains long-lasting relationships with clients.
Is Telemarketing Still Effective?
Although online marketing and automation platforms have increased over the years, telemarketing is still a strong form of marketing for most businesses. Its strength is in real-time, one-to-one conversations that let companies tailor their pitch, answer objections instantly and make human connections; things that email or social media is often lousy at.
Voice based outreach is still an extremely relevant marketing channel. Recently, industry research has shown that 78% of decision-makers have scheduled a meeting or event virtually or attended a virtual meeting based on a cold call. Telemarketing is particularly effective for B2B organisations, involved product sets, or high-ticket sales that require a more delicate and consultative sell.
In short, when executed professionally and ethically, telemarketing is not only still effective—it’s a vital part of a balanced sales strategy.
Benefits of Using Telemarketing Services in USA
Teaming up with telemarketing service in USA gives business a competitive advantage in reaching out to customers and making sales. Here are a few of its best perks:
- Local Market Understanding: US Telemarketing Companies understand the nuances of regional taste, market trends, and consumer behaviors. So your conversations can be more targeted and more impactful.
- Native English Communication: With English that flows naturally and no particular accent, U.S. telemarketing agents are closer to being friends with the local people they interact with. Thereby establishing trust, minimizing misunderstandings, and providing a more competent approach.
- Time Zone Alignment: Working with providers in the USA ensures smooth coordination during regular business hours, reducing delays and enhancing collaboration.
- Compliance with U.S. Regulations: Legitimate telemarketing companies in the USA follow important laws such as the TCPA (Telephone Consumer Protection Act) and Do Not Call (DNC) Registry, which protect you and your business form legal problems.
- Higher Lead Quality: Because the U.S. market is more familiar and targeting is more sophisticated, fewer man-hours are necessary for the closed sale to be achieved by telemarketers in the U.S. This results in better-qualified leads and a smoother sales process back home for your sales team.
- Scalability and Customization: A lot of US telemarketing houses provide flexible packages that only go up as your business grows. Whether you’re looking to start off with a small campaign as a trial, or you want to build an ongoing outbound strategy.
- Cultural Compatibility: American agents often have more natural insight into local customs, jokes, and manners, and are able to connect better with prospects and customers.
List of Top Telemarketing Services in USA
Considering that more than 60% of companies say phone calls provide the best leads, telemarketing is still a critical tool for getting and keeping customers. The correct telemarketing partner can expedite and improve your outreach and catalyze your growth. Here is a list of the best telemarketing companies in USA that businesses can rely on.
1. Helplama
Pricing: Custom Pricing
Helplama is a USA‑based outsourcing company specializing in omnichannel customer service including inbound and outbound telemarketing services. Their no-risk model involves practice call sessions and bespoke scripting that put telemarketers in line with client objectives, and in the event that they are not, the company offers full refunds.
Beyond telemarketing, Helplama also supports live chat, email, phone order taking, data entry, and back‑office tasks. Clients benefit from scalable staffing, tailored onboarding, and performance tracking across channels—all delivered at competitive, pay‑as‑you‑go pricing starting around $399/month.
2. Helpware
Pricing: Custom Pricing
Helpware is a top People as a Service outsource company, working with A listers clients such as Google, and Microsoft. Regarded as a leading company in BPO, provides telemarketing, content management, verification, back office support, and business startup acceleration services.
Through first principle thinking and a relentless focus on optimized client experiences, Helpware delivers customized solutions that fuel business growth and customer satisfaction in all verticals.
3. AnswerConnect
Pricing: Custom Pricing
Named the #1 Answering Service in 2025 by Forbes, AnswerConnect is helping companies grow while providing the best service possible. With no bots or AI in sight, their 24/7 live agents pick up and answer calls, qualify leads, book appointments, and assist callers. From the moment a call is answered, they are an extension of your team, creating real connections that drive loyalty and trust with every call they receive.
4. CIENCE
Pricing: Custom Pricing
CIENCE is a human-driven and machine-powered sales development (PaaS) company that produces customized results driven campaigns that create more opportunities and close more business. Serving Top Brands, Enterprises, and Startups CIENCE focuses on the experimental until a unique sales strategy is refined, that is mutually beneficial to all parties involved. They have a team culture of empowerment and agility, which leads to speedy resolution, which yields consistent results and supports long-term client relationships.
5. Fusion CX
Pricing: Custom Pricing
Fusion CX is a global innovator of customer experiences by offering end-to-end outsourced solutions led by people and Gen-AI. Currently the agency is serving 40+ centers with 10,000+employees by supporting them with more than 40 languages.
Fusion CX focuses on customer service, sales, tech support, and back office support. Its patented AI tools “Arya, MindVoice and MindSpeech” expand what’s possible for agents to achieve and measurably change customers experiences, retention and cost.
6. Repbase
Pricing: Custom Pricing
Repbase was developed in response to a definite requirement for reliable back office support amongst SMB market, without the associated expense of full time employment. There are many businesses that need help with things like email management, answering phone calls, and creating reports, but not at the expense of salaries and office space.
All team members are pre-screened and expertly trained, and are further trained in-house to be able to deliver the same, high-quality results each time.
7. Appointment Setter Online
Pricing: Custom Pricing
Appointment Setter Online is an award-winning appointment setting service which has booked over 10,000 sales appointments and generated more than $467 million in pipeline for brands. Supported by a rockstar team, they remove the headache, bringing highly engaged and qualified appointments directly into the calendar of their clients.
More than other typical lead generation service, Appointment Setter Online is about direct sales qualified conversations that lead to actual results and revenue.
8. IdeasUnlimited
Pricing: Custom Pricing
IdeasUnlimited is a global support services provider that has been providing 24/7 services including call center and virtual assistant services for over 12 years. Based in Sugar Land, Texas, and with offices in the Philippines and Pakistan, the company boasts of 1000+ customers in multiple sectors.
Their primary services are customer service, multilingual services, healthcare and eCommerce support, and back office services. IdeasUnlimited supports businesses in optimising their operations and concentrating on the growth of their business through flexible contracts, omnichannel coverage, and fast scaling.
9. Blue Valley Marketing
Pricing: Custom Pricing
Blue Valley Marketing has been able to provide telemarketing services businesses could count on since 1991. Utilizing six locations in the US midwest and Belize, the company has a team of fully-trained, professional employees that deliver both inbound and outbound services.
With more than 5,000 successful projects in their books, Blue Valley specializes in the assessment of individual client needs, the application of industry best practices, and the promotion of brand growth, customer trust, and profitability through custom support and strategic execution.
10. Rainmaker Sales Support
Pricing: Custom Pricing
Rainmaker Sales Support presents themselves as a real sales ally for companies. The company was created by a former salesperson, who spent years trying to keep up with following up on prospects and figuring out what was going on in his sales process and saw that there was a missing competitive edge here. Each account is treated as if it were their own sales pipeline with careful and attentive stewardship.
11. Votiko
Pricing: Custom Pricing
Votiko is a top BPO and contact center agency located in India (Surat), the US (Canton, Michigan) and Canada (Ottawa). The company offers inbound and outbound call center support for live chat, email support, and social media support. Serving the needs of 50+ U.S. clients and over than 250 clients worldwide.
With 24/7 operations, commitment to quality and actor-based training, they provide excellent customer experience, which makes them a unique agency for integrated communication and BPO solutions.
12. Vcall Global
Pricing: Custom Pricing
Vcall Global is providing the right services to the right people at the right time across the industry spectrum. The company has a worldwide presence through several business units. In addition to customer service, Vcall Global has grown to also provide contact center solutions and software development solutions since its establishment in 2003.
With the ability to tailor services to the specific requirements of each customer, and with a global presence, Vcall Global is a reliable and successful partner for business transformation in Europe.
13. LOAB Solutions
Pricing: Custom Pricing
LOAB Solutions is a high-end social media and lead generation agency focused on SEO, digital marketing, and targeted outreach. With a reputation for effective techniques and analytical approach, LOAB customizes campaigns to fit the specific objectives of the client.
They achieve this by communicating transparently and working towards measurable results to help businesses unlock growth. The company is known for sponsoring lead generation and full-service digital marketing to increase exposure, engagement, and conversion.
14. Cliqbird
Pricing: Custom Pricing
Cliqbird is a telemarketing and biz dev firm with a technology angle that is looking to be your outbound sales team; not just the people doing the calls. Working to help brands, corporates and startups capture possible clients.
Their end-to-end sales solutions involves client intelligence, campaign and pipeline building. With a high performing staff, state-of-the-art technology, and vast resources, Cliqbird can help your business increase sales and grow your bottom line.
15. Bluechip Call Center
Pricing: Custom Pricing
Established in 2004, Bluechip Call Center is a world class business process outsourcing services provider that offer a wide array of services for clients all over the world. Serving clients in the USA, Canada, Australia, South America, Netherlands,India etc, the company has established itself as a reliable customer care support partner for clients across the globe. Bluechip believes in a world that is connected by a common and global economy and they make sure that full client satisfaction is reached for with every service they offer.
16. MIXBS Inc
Pricing: Custom Pricing
This telemarketing company provides a full range of services such as market research, customer development, inbound and outbound support, as well as sales calls. Multilingual, they cover all functions from general support to QA and supervision.
Prime benefits are scalability, cross-channel flexibility, real-time analytics, and global multilingual support. They offer cost-effective services with a fast rollout, disaster recovery, and a solid performance record and a customer-first mindset where they are constantly improving.
17. Remote Team Solutions
Pricing: Custom Pricing
Remote Team Solutions is dedicated to providing a fun environment designed to promote top-performing teams and to enhance the quality of life through meaningful employment. It was a company built to help U.S. businesses scale cost effectively without compromising on quality.
Recognising clients’ need for offshoring teams in the same time zone and culture, they provide top quality talent with low turnover backed by a premium support. With a people-first mindset, their approach enables clients to hit the ground running with a world-class team and reduce expenses without the lengthy travel time.
18. Corecentrix Business Solutions
Pricing: Custom Pricing
Corecentrix Business Solutions is a major New-York-based provider of full-service business services. The business has a history of producing excellent results and has been instrumental in bringing record growth to many of its clients utilizing marketing and development catered to individual needs.
Businesses that have partnered with Corecentrix have experienced as much as a 10x increase in online presence and return-on-investment. Committed to providing measurable success, Corecentrix is in business to ensure that they help clients do better than ever in this day and age of competitiveness.
19. Wing Assistant
Pricing: Custom Pricing
Wing Assistant is revolutionizing the way companies hire remote talent worldwide. It provides a fully managed virtual assistant service for individuals, SMBs, and corporate teams to delegate repetitive tasks for a flat monthly fee.
For general admin, social media management, ecommerce fulfilment and everything in between; Wing is the platform that provides industry certified, vetted, dedicated assistants, supported by a CSAM and a support team. Their state-of-the-art VA management app simplifies communication and task assignment.
20. TeleReach Corporate
Pricing: Custom Pricing
TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. Founded over 25 years ago, the company enables businesses to accelerate revenue growth by creating an efficient, repeatable sales process using personalized sales and marketing methodologies combined with the latest technology.
TeleReach Corporate has helped businesses in all industries to boost revenues, increase market share and ramp up productivity through our professional, highly-trained hard-hitting out-bound telemarketing sales teams and stellar applications.
Must Read: Top 10 Multilingual Call Center Companies
Telemarketing Best Practices
In order to be successful with telemarketing services in USA, companies must adhere to industry best practices that add value through engagement and generate results. Here are some key strategies:
1. Know Your Audience
Before making a call, research your target audience. Understand their needs, industry, and pain points to tailor your pitch effectively.
2. Use a Clear, Compelling Script
A good script helps keep the conversation on-point, while still feeling like a conversation. Don’t be robotic; personalization and flexibility are the keys to rapport.
3. Stay Compliant
Make sure your campaigns are compliant with the TCPA, DNC Registry, and other U.S. laws. This keeps your brand safe and customers happy.
4. Train and Motivate Your Team
Ongoing training enables agents to fine-tune selling skills, overcome objections, and remain focused on achieving goals.
5. Track and Measure Performance
Leverage CRM tools and call analytics to track KPIs such as conversion rates, call duration and quality of leads. Tactically iterate from what data tells you.
6. Focus on Listening
Active listening builds trust and uncovers valuable customer insights. Avoid hard-selling and instead guide the conversation based on what the prospect shares.
Conclusion
As businesses strive to enhance customer engagement and drive sales, the need for dependable telemarketing services in USA continues to grow. According to recent projections, the global call and contact center outsourcing market is expected to reach USD 163.86 billion by 2030, highlighting the ongoing value of outsourced communication solutions.
The companies featured in this list offer specialized support across various industries. Notably, Helplama sets itself apart with its U.S.-based agents, risk-free trial model, and customized telemarketing solutions—making it a top contender for businesses seeking high-quality telemarketing services in USA.
