6 Best Customer Service Staffing Agencies in Chicago

Staffing agencies in Chicago

If you’re on the hunt for top-notch customer service staffing agencies in Chicago, look no further. We’ve compiled a list of the six best agencies that specialize in connecting you with exceptional customer service staff. 

From providing 24/7 support to leveraging advanced technologies and delivering personalized assistance, these agencies go above and beyond to ensure seamless customer interactions and foster long-lasting relationships. We have carefully selected the top agencies in Chicago based on their track record, reputation, and the unique features they bring to the table.

Whether you are a small startup or a large corporation, these agencies can help you build a team that will leave a lasting impression on your customers. 

So, let’s get started and find the perfect match for your customer service needs!

List of 6 best Customer Service Staffing Agencies in Chicago

1) Helplama


Rating: 5/5

Location: Walnut, California.

Founded: 2016

Helplama is the industry leader in providing top-notch customer service staff. Whether you’re a small startup or a multinational corporation, Helplama has the flexibility and scalability to meet your unique staffing needs. 

Key features

  • Hire domain experts: Get access to domain experts who possess in-depth knowledge and understanding of various industries. 
  • All channels under one roof: Whether it’s phone support, email assistance, live chat, or telemarketing support, you can rely on Helplama to handle all interactions seamlessly.
  • 24/7 Live chat support: Address customer queries instantly with round-the-clock live chat support.
  • Strong recruitment processes: Helplama has strict screening procedures to assess the candidate’s communication skills, problem-solving abilities, and industry knowledge to ensure you receive top-tier professionals. 
  • Economical and flexible pricing: They offer economical and flexible pricing plans, allowing you to choose the services that align with your requirements. 
  • 100% money-back guarantee: Get a 100% money-back guarantee with Helplama’s zero-risk model.


  • Custom

2) Beacon Hill Staffing Group

Beacon Hill Staffing Group

Rating: 4.7/5

Location: Boston, MA

Founded: 2000

With a strong network of talented candidates and a commitment to personalized service, Beacon Hill Staffing Group excels in helping you hire the right talent to meet your specific needs.

Key features

  • Extensive industry expertise: Beacon Hill Staffing Group specializes in connecting you with highly skilled professionals. They help you hire candidates who possess the specific knowledge and expertise required to excel in your specific field.
  • Personalized service: They provide tailored solutions, ensuring that you are matched with candidates who align with your company culture, values, and requirements.
  • Proven track record: With a solid reputation built on years of successful placements, Beacon Hill Staffing Group has a track record of delivering exceptional results. Their commitment to quality and excellence sets them apart as a trusted partner for your staffing needs.


  • Personalized

3) Apex System

Apex System

Rating: 4.8/5

Location: Glen Allen, VA

Founded: 1995

Apex Systems is a leading staffing and workforce solutions provider with a strong focus on client satisfaction. They have a vast network of talented candidates to help you succeed in the ever-evolving IT industry.

Key features

  • Extensive IT expertise: With a specialization in IT staffing, Apex Systems can provide access to highly skilled IT professionals with expertise in various domains.
  • Scalable workforce solutions: Offers flexible and scalable workforce solutions, allowing you to quickly scale your teams based on project demands.
  • Rigorous Candidate Selection: Employs a rigorous candidate selection process, ensuring you get only the most qualified and suitable candidates.
  • Personalized Service: Apex Systems takes the time to understand your unique requirements and provides personalized staffing solutions tailored to your specific needs.
  • Industry-Leading Support: Get ongoing support and communication along with dedicated account managers ready to address any concerns.
  • Proven Track Record: Apex Systems has a proven track record of successfully matching businesses in Chicago with top IT talent. 


  • Small team (3-6 people) – $300 – 600k
  • Medium team (5-9 people) – $500 – 900k
  • Large team (8-10 people) – $800k – 1200k

4) Insight Global

Insight Global

Rating: 4.3/5

Location: Atlanta, Georgia.

Founded: 2001

Insight Global is a prominent staffing and managed services provider with a strong emphasis on delivering personalized solutions. It is dedicated to helping organizations achieve their workforce goals and drive success.

Key features

  • Extensive talent network: They have a vast network of talented professionals across diverse industries, allowing them to connect you with top-tier candidates.
  • Specialized industry knowledge: Offers staffing solutions tailored to the unique needs of each sector and provides candidates who have the specific domain knowledge required.
  • Customized workforce solutions: Scale your workforce based on fluctuating demands and project requirements. Additionally, you can hire temporary staff, contract-to-hire, and direct placement.
  • Rigorous screening and selection process: Employs a thorough selection process and assesses technical skills, experience, and cultural fit to ensure you get candidates that match your organizational culture.
  • Dedicated Account Management: Assigns dedicated account managers who work closely with you to understand your requirements and provide ongoing support.


  • Contact Insight Global for details.

5) 24 Seven

24 Seven

Rating: 4.5/5

Location: New York.

Founded: 2000

24 Seven are industry experts, and have a personalized approach, making them a trusted partner if you seek exceptionally creative and digital professionals in Chicago.

Key features

  • Specialization in creative and digital industries: 24 Seven focuses specifically on the creative, marketing, and digital sectors. As a result, they understand the unique needs and trends in these industries, ensuring that you are connected with skilled and experienced professionals
  • Extensive network: Their vast talent pool consists of experienced candidates with diverse backgrounds so you can get the right talent quickly and efficiently.
  • Personalized approach: They work closely with you to comprehend your specific requirements and company culture, ensuring they provide candidates who align with your values.
  • Comprehensive services: Offer comprehensive services including talent acquisition, freelance staffing, direct hire placements, executive search, and project-based solutions.
  • Industry expertise and insights: The company is always up to date with industry trends, market demands, and emerging skill sets. Additionally, they also provide valuable guidance to help you make informed decisions.


  • Custom

6) Express Employment Professionals

Rating: 4.6/5

Location: Garden Groove, California

Founded: 1977

Express Employment Professionals is the partner you can rely on for all your workforce needs. It is a dynamic workforce solutions provider that goes above and beyond to connect you with exceptional talent. Whether it’s temporary staffing, direct hire placements, or comprehensive HR solutions, Express provides solutions for all.

Key features

  • Tailored staffing solutions: They work closely with you to identify your staffing needs and provide customized solutions that align with your specific industry and organizational goals.
  • Extensive candidate network: With a vast network of pre-screened and qualified candidates, they can efficiently match you with top talent. 
  • Flexibility and scalability: Whether you need temporary, contract, or permanent staff, you can get flexible options according to your needs
  • Industry expertise: They stay up to date with industry trends, labor market insights, and regulatory changes, providing you with valuable guidance and expertise.
  • Comprehensive services: In addition to staffing solutions, they also offer HR consulting, workforce management, training programs, and employee assessments.
  • Commitment to client satisfaction: They prioritize responsive communication and transparency, and aim to meet and exceed your expectations.



In conclusion, as you navigate the fast-paced business landscape, it becomes crucial to partner with expert assistance. In today’s article, we explored the six best customer service staffing agencies in Chicago that offer you the opportunity to excel in providing exceptional customer experiences.

Among these agencies, Helplama stands out as a reliable and trusted option. With their commitment to delivering seamless support and unparalleled services, Helplama is poised to elevate your customer service game. Your customers deserve the best, and Helplama is here to help you deliver just that!

Try it out now!