4 Social Media Customer Service Tips to Help You Hit the Bullseye
At the peak of the pandemic, more than 3.9 billion people across the world were forced to stay indoors. In April 2020, more than 90 countries had shut down shops, offices, restaurants, and public transport systems, bringing entire cities to a standstill. Research...
5 Benefits of Integrated Call Center Solutions
If you are a call center manager, meeting Service Level Agreement (SLAs) is probably your biggest challenge right now. The pandemic may have exposed some major shortcomings in your operations and fixing them quickly- and in the most cost-effective way- is critical....
10 types of Visual Content That Can Help You Stand Out
Do you use visual content in your content marketing? If not, your content is unlikely to stand out. According to Hubspot, 70% of companies invest in content marketing that uses visual marketing strategies. A large proportion of marketers are giving importance to...
7 Stats That Prove Social Media Is The New Frontier Of Customer Service
9 out of 10 global internet users are on social media. It seems that the internet is mostly used by people to surf social media. But why is there such a large number of people on social media? Because social media is no longer a place that’s only used for interacting...
Ways to Build a Customer Service Culture for your Ecommerce Store
What makes Amazon the most valuable brand in the world? You might point to its record-breaking $386 billion revenue for 2020 or its soaring stock price in response to this question. Perhaps, Amazon’s two-day delivery service or incredibly low prices are the biggest...Outsource Your Customer Support To the Experts!
