8 Unmissable Benefits of Multilingual Customer Support
If you think having a brilliant product is the only thing that matters, you may not be entirely correct. Providing customers with quality after-sales services is equally important. Professional customer service experiences play a critical role in client retention. ...![50+ Customer Service Stats [Outsourcing, Experience, Loyalty, and Automation]](https://helplama.com/wp-content/uploads/2021/07/Customer-service-outsourcing-stats.png)
50+ Customer Service Stats [Outsourcing, Experience, Loyalty, and Automation]
Customer service is a thing that keeps evolving, so do customer expectations. Traditional ways of serving customers that have been in use for the past decade, may not be able to satisfy today’s modern customers. In this modern era, customer service has become an...
7 Powerful Support Email Writing Hacks that Really Works
Sending out dozens of customer support emails are the daily chores of marketing agents globally and perhaps it’s easy to undervalue the primary importance it has. Just a factually wrong or an ill-written support email can have effects you’d not want at all for...![Why Do Companies Need To Be Proactive In Customer Service? [Survey]](https://helplama.com/wp-content/uploads/2021/07/proactive-customer-service.png)
Why Do Companies Need To Be Proactive In Customer Service? [Survey]
Customer service is the new cornerstone of competition among brands which can also help a company differentiate itself from its competitors. Consumers have also become accustomed to great customer service and don’t compromise with it, a huge proportion – 87% of...
Tick Every Customer Support Box with Helplama: Here’s How
Time and cost – the two biggest hurdles to scaling customer support teams are not insurmountable. In fact, hundreds of companies have managed to successfully support their customers despite the challenges posed by the shift to remote working. How? You guessed...Outsource Your Customer Support To the Experts!
