Customer Service Blog
Learn Customer Service Best Practices by our Experts
Top Call Center Outsourcing Companies In 2024
Call center outsourcing is gaining popularity as a strategy to enhance customer service. According to a Zendesk report for 2023, 70% of customers stay loyal to companies that offer personalized and seamless customer experiences. Also, 7 out of 10 callers who reach voicemail will not leave a message. Hence it
ChatGPT Revenue And Usage Statistics 2023
Last Updated: ChatGPT has amazed the world with remarkable ChatGPT statistics, achieving 100 million users within just 2 months after its release on 30 November 2022. The bot is known for its new-gen conversational AI that can crack jokes in Italian, detect errors in codes, and much more that we
Google Bard – Everything You Need To Know!
Last Updated: Google recently launched Google Bard AI chatbot in response to ChatGPT, a conversational AI chatbot that has amazed people already. Google Bard bot is powered by Google’s Language Model for Dialogue Applications (LaMDA). It uses a combination of natural language processing and machine learning to simulate real and
Game Industry Usage and Revenue Statistics 2023
Last Updated: Are you looking forward to starting a gaming business? It would be a great idea because the game industry is one of the top emerging industries with a compounded annual growth rate (CAGR) of 13.20%, that’s huge! The reason behind this growth is the inclination of youth toward
Ecommerce Services That Can Be Delegated
You may have started as a small eCommerce business today, but you surely aspire to grow your eCommerce brand into those 6-7-8 figures and beyond one day, providing top-notch ecommerce services. It is now that you should be able to foresee some of the future challenges you might be facing.
Brands That Work With Micro Influencers In 2024 [Biggest List]
Looking for brands that work with micro-influencers? Don’t you have thousands of followers on social media? Well, you don’t need a huge following to be an influencer and get brands to work with you. The way brands approach influencer marketing has shifted dramatically. With the rise of micro-influencers, the number
Hulu Revenue and Usage Statistics 2023
Last Updated: Hulu is an online streaming platform founded in 2007. In 2019 Disney took over Hulu and acquired 60% of all its stakes. Now Hulu broadcasts three types of content, Sports content through ESPN, Family Content through Disney+, and Hulu reveals mature content. Furthermore, 13% is Hulu market share
6 Basic Mistakes When Communicating with Customers
Communicating with the customers who engage with the brand you’re representing can sometimes be difficult. You can’t always gauge the other person’s mood or the true urgency of their problem at first glance. The best approach is to objectively and professionally assess the situation to understand the facts at hand.
Top 16 Customer Service Outsourcing Companies
Looking for top-notch customer care outsourcing solutions? With over 45% of companies planning to outsource their customer service since the pandemic, many businesses are in search of top customer service outsourcing companies. Explore leading companies specializing in outsourcing customer service, support, and experience. Find the best customer service provider company