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15 Top-notch Customer Service Phrases to Greet Customers in 2024
Last Updated: Crafting effective customer service greeting examples is an essential skill for any frontline staff. Whether faced with a disgruntled client or a satisfied one, maintaining a positive and empathetic approach is crucial in delivering exceptional support. While customers may not always be right, it remains the duty of
Reducing Your eCommerce Return Rates: Benchmarks and Best Practices
Lessening product returns is one of the biggest challenges facing eCommerce businesses globally. Returns not only have inconvenient hidden costs but also harm profit margins, reduce conversion rates, and ultimately affect the brand. Nevertheless, every eCommerce business must have a clear, comprehensive return policy to maintain high customer satisfaction and
30 Personalization Stats That Every B2B Marketer Should Know!
Last Updated: If you are still using the same marketing copy to target all of your customers, then you might end up losing them to your competitors who are implementing personalized marketing. Today’s consumers want companies to provide an exceptional customer service experience keeping their priorities, preferences, and customer journey
How to Deliver Proactive Customer Service in 2024?
In the new normal, the idea of customer service is undergoing a major shift. Thinking two steps ahead can save your online brand’s time and money. While brands are looking to cut costs, customers judge their value in terms of problems solved and unique benefits and the ability to deliver.
Top 5 Shopify Discount Code Generator Apps [Tried and Tested]
Discount codes and coupons are always first in the list of lucrative and ravishing incentives for your loyal customers which make them feel crowned and a high retention rate comes in handy (not to mention the excitement of new and returning customers). In fact, a large proportion – 86% of
All You Need to Know About eCommerce Site Search Tools
As humans, we’re never lauded for our patience. Instead, we’re known for our untamable nature to be continually in motion and evolve in both thought and action. Moreover, our position in current technological contexts has ballooned our desire for instant gratification. And so, being as instrumental to consumerism as we
How Outsourcing Data Management can Boost Your Business’s Data Governance?
With everything around your business getting digitized, are you finding it hard to digest all the data that is being sent your way at a lightning speed? You are not alone! A large percentage of business professionals struggle with data management. Keeping yourself sane, despite the fact that you don’t
Best Instagram Comment Ideas & Tips for Businesses
Unlock the power of engagement with the best Instagram comment ideas! Build relationships, trust & positive customer perception for your business. But do you respond to the Instagram comments the right way? Wondering how to and what to respond to Instagram comments can become a difficult chore at times. This
11 Best Shopify Customer Service Outsourcing Agencies
Handling customer service for your Shopify store can get quite hectic as your business grows. Due to the increase in the volume of tickets, either your customers would end up unanswered or you would lose focus from your core business. But as customer support for e-commerce involves impersonal repetitive tasks,