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Average Human Attention Span Is Just 8 Seconds! Can It Hurt Your Content Marketing Efforts?
Last Updated: Has it ever happened to you that you have to do something but after a few seconds you forget to do it? If yes, you’re not alone. In today’s digital age, where people use their phones for an average of 5 to 6 hours a day, the human
Why is Visual Communication Important for Your Business/Brand?
Unlocking the power of Visual Communication: Grab consumers’ attention & convey your message effectively, regardless of your company’s size. According to research, an average person is exposed to between 6,000 and 10,000 promotional messages or branded items per day. Combined with the fact that the average human being now has
Who Owns Twitter?
Last Updated: Who owns Twitter now? As of now, most of Twitter is owned by Elon musk and four renowned institutional investors – Vanguard Group, Morgan Stanley, BlackRock, and State Street. Institutional Investors dominated Twitter ownership until April 2022. On 4th April, the CEO of Tesla – Elon Musk announced
Best Ways To Hire Outsourced Live Chat Agents
Through the years, Live chat has evolved from an optional luxury to an immediate necessity for an eCommerce business. Given the efforts contributed towards its advancement and innovation, the live chat feature has become so indispensable that its exclusion from an online business prevents 77% of customers from making a
The Best Ways to Customize Your Shopify Website
Shopify is the hub for creating a new age store for the digital nomads. Shopify customization gives your brand the professional persona that customers are looking for. When you design the best Shopify store, you create a website that sells and pushes through tons of traffic to reach your target
15 Top-notch Customer Service Phrases to Greet Customers in 2024
Last Updated: Crafting effective customer service greeting examples is an essential skill for any frontline staff. Whether faced with a disgruntled client or a satisfied one, maintaining a positive and empathetic approach is crucial in delivering exceptional support. While customers may not always be right, it remains the duty of
Reducing Your eCommerce Return Rates: Benchmarks and Best Practices
Lessening product returns is one of the biggest challenges facing eCommerce businesses globally. Returns not only have inconvenient hidden costs but also harm profit margins, reduce conversion rates, and ultimately affect the brand. Nevertheless, every eCommerce business must have a clear, comprehensive return policy to maintain high customer satisfaction and
30 Personalization Stats That Every B2B Marketer Should Know!
Last Updated: If you are still using the same marketing copy to target all of your customers, then you might end up losing them to your competitors who are implementing personalized marketing. Today’s consumers want companies to provide an exceptional customer service experience keeping their priorities, preferences, and customer journey
How to Deliver Proactive Customer Service in 2024?
In the new normal, the idea of customer service is undergoing a major shift. Thinking two steps ahead can save your online brand’s time and money. While brands are looking to cut costs, customers judge their value in terms of problems solved and unique benefits and the ability to deliver.