Top 11 Zendesk Support Suite Alternatives & Competitors
When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market. However, Zendesk has some shortcomings in terms of usability and features. Because of its complexity, it is […]
Top 8 Freshdesk Alternatives and Competitors in 2022
When we talk about some of the best helpdesk software, Freshdesk, the fourth most popular ticketing system, does pop up in that conversation. Freshdesk has established itself as one of the top helpdesks by providing an affordable and user-friendly interface. However, at times, Freshdesk may not always be the best-suited helpdesk for many businesses. Then, […]
12 Secrets Of Shipping Confirmation Emails that Convert
Are you an e-commerce business owner? If Yes, here’s a quick question for you. From the customer finding your store online to the product being delivered at their doorstep, which phase of the shopping journey is the most rewarding for the buyer? Huge discounts? Fast delivery? Maybe not. It’s the anticipation for the delivery. Studies […]
Top 11 Richpanel Alternatives & Competitors in 2022
Are you in search of Richpanel alternatives to manage your help desk efficiently? If so, you have come to the right place. Even though Richpanel comes with many features to manage your help desk and self-service portal, still it is not tailored for the needs of every business in the market. That’s why we have […]
25 Positive Review Responses You Can Start Using Today
Responding to positive reviews is an important step in bolstering your brand reputation. The best google review responses have led to improved customer retention. Google itself recommends leaving a good response to a customer review. This increases the possibility of your brand showing up higher in a search result based on a higher customer engagement. […]
Your Guide to Retargeting eCommerce and How to Use Paid Ads to Drive Sales
Suppose you get a first-time visitor to your eCommerce store. Will they buy anything on that first visit? Unfortunately, it is unlikely that they will. This is because customers usually need a few touchpoints or engagements with your brand before they decide to purchase anything. For example, how many times did you hear about Amazon […]
The Best Ways to Customize Your Shopify Website
Shopify is the hub for creating a new age store for the digital nomads. Shopify customization gives your brand the professional persona that customers are looking for. When you design the best Shopify store, you create a website that sells and pushes through tons of traffic to reach your target audience. Business owners seldom ask […]
Reducing Your eCommerce Return Rates: Benchmarks and Best Practices
Lessening product returns is one of the biggest challenges facing eCommerce businesses globally. Returns not only have inconvenient hidden costs but also harm profit margins, reduce conversion rates, and ultimately affect the brand. Nevertheless, every eCommerce business must have a clear, comprehensive return policy to maintain high customer satisfaction and loyalty. In fact, how your […]
How to Deliver Proactive Customer Service in 2024?
In the new normal, the idea of customer service is undergoing a major shift. Thinking two steps ahead can save your online brand’s time and money. While brands are looking to cut costs, customers judge their value in terms of problems solved and unique benefits and the ability to deliver. These factors play an important […]
Top 5 Shopify Discount Code Generator Apps [Tried and Tested]
Discount codes and coupons are always first in the list of lucrative and ravishing incentives for your loyal customers which make them feel crowned and a high retention rate comes in handy (not to mention the excitement of new and returning customers). In fact, a large proportion – 86% of consumers would “like” a brand’s […]