E-commerce Purchase Support Team: 8 Ways That It Can Help!
Welcome to the world of e-commerce, where success hinges on more than just great products. In the ever-evolving world of e-commerce, a dependable E-commerce Purchase Support Team plays a pivotal role. According to recent studies by the Global Survey, 83% of online shoppers require assistance during their purchase journey. From pre-purchase queries to post-sales support, […]
Top 7 E-commerce Outsourcing Services and Companies in 2025
Are you running an e-commerce business and finding it challenging to handle everything on your own? Consider exploring e-commerce outsourcing services for some of your business functions. In this article, we will introduce you to the 7 top e-commerce outsourcing services and companies in 2025. From customer service to order fulfillment and website development, these […]
Ecommerce Services That Can Be Delegated
You may have started as a small eCommerce business today, but you surely aspire to grow your eCommerce brand into those 6-7-8 figures and beyond one day, providing top-notch ecommerce services. It is now that you should be able to foresee some of the future challenges you might be facing. When you expand your brand […]
10 Effective eCommerce Referral Marketing Strategies in 2024
Are you an e-commerce store owner in search of generating leads for your business in a budget-friendly manner? Well, then E-Commerce Referral programs are the marketing strategy that may be the best fit for you. Do you know why? As per data, 54% of marketers say referral marketing has a lower cost-per-lead. Referral programs, also […]
6 E-commerce Customer Service Tools That Will Help You Grow Your Business
Online e-commerce businesses run throughout the night and even on weekends, come rain or shine. The ease of any-time, anywhere online shopping is one of the many reasons behind the stratospheric growth of the e-commerce industry throughout 2020. To maintain and enhance their lead over their retail counterparts, which are also turning to the online […]
The Best Ways to Customize Your Shopify Website
Shopify is the hub for creating a new age store for the digital nomads. Shopify customization gives your brand the professional persona that customers are looking for. When you design the best Shopify store, you create a website that sells and pushes through tons of traffic to reach your target audience. Business owners seldom ask […]
15 Top-notch Customer Service Phrases to Greet Customers in 2024
Last Updated: Crafting effective customer service greeting examples is an essential skill for any frontline staff. Whether faced with a disgruntled client or a satisfied one, maintaining a positive and empathetic approach is crucial in delivering exceptional support. While customers may not always be right, it remains the duty of customer service representatives to uphold […]
Reducing Your eCommerce Return Rates: Benchmarks and Best Practices
Lessening product returns is one of the biggest challenges facing eCommerce businesses globally. Returns not only have inconvenient hidden costs but also harm profit margins, reduce conversion rates, and ultimately affect the brand. Nevertheless, every eCommerce business must have a clear, comprehensive return policy to maintain high customer satisfaction and loyalty. In fact, how your […]
How to Deliver Proactive Customer Service in 2024?
In the new normal, the idea of customer service is undergoing a major shift. Thinking two steps ahead can save your online brand’s time and money. While brands are looking to cut costs, customers judge their value in terms of problems solved and unique benefits and the ability to deliver. These factors play an important […]
Top 5 Shopify Discount Code Generator Apps [Tried and Tested]
Discount codes and coupons are always first in the list of lucrative and ravishing incentives for your loyal customers which make them feel crowned and a high retention rate comes in handy (not to mention the excitement of new and returning customers). In fact, a large proportion – 86% of consumers would “like” a brand’s […]