11 Best Olark Alternatives & Competitors in 2022

Installing a live chat feature for your customer support can work wonders. Do you know why? As per data, adding live chat to your website can improve conversions by 12%. Olark is one such live chat software installed by a lot of brands. Nevertheless, as you know, every tool has its own shortcomings. In search […]

Top 5 Reasons Why Chatbots Fail and How to Prevent Chatbot Failure

Why chatbots fail?

Chatbots are defined as software agents that rely on natural language processing and interact through a chat interface. Due to important advancements in machine learning and AI technology, chatbots are increasingly transforming the way we interact with software, providing a great opportunity for businesses, small or big, to automate their customer support. The top industries […]

Top 5 Drift Alternatives & Competitors in 2022


With live chat accounting for a 40% increase in conversion rates, and chatbots generating 35-40% response rates, it is clear that both these features can do wonders for your business! Drift is a platform that many businesses use, particularly for live chat and chatbots. Nevertheless, many businesses are now looking for Drift alternatives mainly due […]

Top 7 JivoChat Alternatives and Competitors in 2022

JivoChat Alternatives and Competitors

Are you searching for live chat software? Then keep in mind that standalone live chat isn’t enough anymore. Customers want immediate support on multiple channels. JivoChat is an all-in-one business messenger that companies use to talk to their customers. But don’t settle for JivoChat without looking into its alternatives and competitors. We have done the […]

Top 10 Whatfix Alternatives Of 2022

Your employees are the public face of your company. As a result, employee onboarding and training are critical factors. In fact, companies that invest in employee training profit by 21% more. For the same reason, many businesses use a “Digital Adoption Platform” to accomplish this. Whatfix is one such platform, allowing businesses to onboard, train, […]

Top 7 Helpjuice Alternatives and Competitors in 2022

Top Helpjuice alternatives and competitors

Helpjuice is an easy-to-use knowledge base software to scale up your customer support and collaborate better with your team. But it has got some limitations. Helpjuice does not provide a folder system to store images and other media files, so they quickly get lost in the endless feed. Moreover, it doesn’t provide readymade knowledge base […]

Top 10 Freshchat Alternatives & Competitors in 2022

In today’s fast-paced world, consumers expect brands to respond quickly. That is why, regardless of size, businesses choose live chat. Furthermore, the global average customer satisfaction rating for live chat is 83.1%. Freshchat (renamed Freshdesk Messaging) is a well-known live chat software that is used by many businesses. Although this platform is appropriate for your […]

Top 11 Zendesk Support Suite Alternatives & Competitors

When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market. However, Zendesk has some shortcomings in terms of usability and features. Because of its complexity, it is […]

Top 10 Intercom Alternatives and Competitors in 2022

Intercom feature image

Intercom is a reliable support tool that has been on the market for quite some time. And it’s used for customer service by companies like Amazon, IBM, Shopify, and others. But smaller businesses may find that the advanced pricing plans are too expensive for their needs. However, the market is flooded with customer support platforms, […]

Top 8 Freshdesk Alternatives and Competitors in 2022


When we talk about some of the best helpdesk software, Freshdesk, the fourth most popular ticketing system, does pop up in that conversation. Freshdesk has established itself as one of the top helpdesks by providing an affordable and user-friendly interface. However, at times, Freshdesk may not always be the best-suited helpdesk for many businesses. Then, […]