30 Must-know Video Marketing Statistics, Trends, and Facts

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The days are long gone when people were used to reading text-only content, now people are used to highly engaging content as modern marketers make every effort possible to create content that grabs attention. 70% of companies invest in content marketing, which could...

Top 5 Drift Alternatives & Competitors in 2022

Customer Loyalty, Customer Retention, Customer Success, Customer Support, E-commerce, Uncategorized

With live chat accounting for a 40% increase in conversion rates, and chatbots generating 35-40% response rates, it is clear that both these features can do wonders for your business! Drift is a platform that many businesses use, particularly for live chat and...

Why is Visual Communication Important for Your Business/Brand?

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Being able to communicate your message clearly and grab consumers’ attention is important, no matter how big or small your company is. But it can be difficult to do so. According to research, an average person is exposed to between 6,000 and 10,000 promotional...

Top 9 Help Scout Alternatives & Competitors in 2022

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If you’ve been looking for customer service solutions, you’ve probably heard of Helpscout. Helpscout is an all-in-one customer service platform used by over 12,000 businesses. And with good reason: it’s a great platform.  There are, however, a wide...

Top 10 Freshchat Alternatives & Competitors in 2022

Customer Retention, Customer Success, Customer Support, E-commerce, Uncategorized

In today’s fast-paced world, consumers expect brands to respond quickly. That is why, regardless of size, businesses choose live chat. Furthermore, the global average customer satisfaction rating for live chat is 83.1%. Freshchat (renamed Freshdesk Messaging) is...

Top 11 Zendesk Support Suite Alternatives & Competitors

Customer Success, Customer Support, E-commerce, Uncategorized

When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market. However, Zendesk has some...