12 Pro Tips on How to Talk to Customers!


In this customer-centric era, customer experience has become the cornerstone for the success of a business venture. Having said that, customer experiences are largely governed by how you talk to customers and how efficient your customer service team is. After all, improper customer interactions defeat the very purpose of creating a frontline. Don’t forget: “Customer […]

How Chatbots Can Be Your Email Marketing Weapon


There is a new contender in the running for the title of ‘most effective marketing tool’ in the world: chatbots. Depending on whom you ask, the current favorite- email- is now said to be in its sunset years. However, given that email marketing has been around for more than 40 years now, it may be […]

Customers Engagement Lessons to Learn from the Digital Generation


In the post-pandemic era, it is critical for e-commerce stores to get to know the customer needs better. If you do not differentiate between customer categories, your conversion rate could be less than optimal. This is due to a profound shift in customer behavior since the pandemic will only accelerate the time to come. As […]