12 Best Customer Service Apps Integrated with Shopify in 2022
Providing a great customer service experience to your customers is crucial for your Shopify store to survive and grow. That’s because 87% of customers think brands can put more effort into providing a higher level of consistent service experience, as per a Helplama survey. But consumers being present on average 11 social media channels, makes […]
12 Top Customer Engagement Platforms in 2022 [Tried & Tested]
On average, for every $92 spent on acquiring a customer, just $1 is then spent on trying to convert them. Maybe that’s why a staggering 79% of marketing leads never convert into sales. So spending on customer and lead acquisition is not enough, engaging with customers is also crucial to converting leads into sales. But still, […]
Best eCommerce CRM Software to Integrate With Shopify
Nearly a third (32%) of all eCommerce websites in the US use Shopify; thanks to its user-friendly features. At press time, there are 4,039,506 websites live that are using Shopify. However, despite the explosive popularity, if you have been using it for a while, you’ll agree that Shopify’s native CRM apps could use some updates. […]
15 Best Live Chat Apps for Shopify in 2022!
Customers today value the convenience of online shopping, but they also value personal and instant interactions. As a result, live chat is quickly becoming the most popular method of contact for online customers. According to a survey, 46 percent of customers prefer live chat to other options such as email, phone, and social media. But […]