10 Ways to Enhance the Post-Purchase Experience of Your Customers
After spending thousands of dollars driving traffic to their site, there are few things that frustrate store owners more than never hearing from those customers again. If you are looking for answers to this problem, a good place to start would be how you treat...
Can Outsourced Voice Support Really Understand Your Brand and Delight Your Customers? Yes! Here’s How…
The debate over outsourcing customer support operations has been convincingly settled in its favor. The cost advantage of outsourcing to a specialist call center – with core competence in building and scaling voice support teams – is undeniable to an...
Save Time and Money by Automating Your Customer Support
It is a well-known fact that customers do not like to be kept waiting. According to international research firm Valero, more than 60% of customers hang up if they are kept on hold for more than 2 minutes. In today’s competitive market, it does not take too long for...
When Chatbot Fails?
Ever since chatbots were conceived, much of the business world has been waiting for a chatbot and AI revolution. Due to important advancements in machine learning and AI technology, it has only been in the past decade or so that e-commerce industries have embraced...Outsource Your Customer Support To the Experts!
