Customer Success, Customer Support
Retention, referrals, revenue – great customer service can help you reach your business goals faster than almost any other factor. Research has proven time and again that there is a direct correlation between customer satisfaction and loyalty. While most businesses...
Customer Success, Customer Support
Zoom and Google Hangouts have registered double-digit growth in downloads since lockdown was imposed in many parts of the world. There is greater awareness about remote collaboration tools among office workers, thanks to online courses, and businesses are tweaking...