How to Leverage Social Media Platforms to Drive Sales for Your Ecommerce Stores?
If you’re an online e-commerce store owner, you probably have used social media one way or another to market your products. For an industry that is expected to grow to $4.5 trillion by 2021, social media is a great leveller – it has helped small online...
5 Reasons Why It’s High-Time You Should Outsource Customer Support for Your Business
To an online store owner, outsourcing customer support may seem like a no-brainer given the time and cost advantages it has to offer. However, think about this for a minute…what if your outsourcing vendor came aboard ship as a partner, an integral part of your...
Save Time and Money by Automating Your Customer Support
It is a well-known fact that customers do not like to be kept waiting. According to international research firm Valero, more than 60% of customers hang up if they are kept on hold for more than 2 minutes. In today’s competitive market, it does not take too long for...
Why Outsource Customer Support: A Definitive Guide
The decision to outsource customer support comes into picture when you realize that the needs of your customers are escalating exponentially. Either the inbound volume of your customers’ queries start overflowing or you miss out on time due to a void in customer...Outsource Your Customer Support To the Experts!
