Help Desk Performance Metrics: Indicators That Matter

Help Desk performance metrics

“Customer service shouldn’t just be a department, it should be the entire company.” -Tony Hsieh Are you someone who diligently tries to improve your customer offering day by day? That’s great (and you are gonna win!). We are here to lead you through the Help Desk performance metrics which you should focus on to gain […]

Top 7 B2B E-commerce Best Practices in 2022

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B2B e-commerce is much more than just selling products and services. It’s also about understanding customer needs and fulfilling their expectations throughout their customer journey. In fact, in our survey, 85% of consumers said they want brands to exceed their expectations across their entire customer journey, and not just while purchasing with them. So, for […]

Your Guide to Retargeting eCommerce and How to Use Paid Ads to Drive Sales

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Suppose you get a first-time visitor to your eCommerce store. Will they buy anything on that first visit? Unfortunately, it is unlikely that they will. This is because customers usually need a few touchpoints or engagements with your brand before they decide to purchase anything. For example, how many times did you hear about Amazon […]

How to Clone/Duplicate a Shopify Store Quickly and Easily

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Undoubtedly, e-commerce has scripted the success stories of many business owners. Being an e-commerce site owner, you may come across ideas on expanding your reach, maybe setting up a test or wholesale store, or diversifying in multiple languages or localized currencies, and whatnot. However, to get these plans into action, you need to know how […]

Best Shopify Marketplace Apps in 2022

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Want to grow your Shopify store by connecting with leading online marketplaces? You can do so with Shopify marketplace integrations. Using the top marketplace apps for integration, you can gain visibility and customers, manage product listings, optimize order fulfillment, and much more. Top 13 Shopify Marketplace Integration Apps in 2022 Here’s a comprehensive list of […]

Top 15 Best Shopify Wishlist Apps to look at in 2022!

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Are you a Shopify store owner thinking about ways to tweak your customers’ shopping experience? Even though there are numerous ways for making the shopping experience smooth and hassle-free, adding a Wishlist app to your Shopify store is one of the most effective methods. In fact, 40% of shoppers think their shopping experience would be […]

The Best Ways to Customize Your Shopify Website

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Shopify is the hub for creating a new age store for the digital nomads. Shopify customization gives your brand the professional persona that customers are looking for. When you design the best Shopify store, you create a website that sells and pushes through tons of traffic to reach your target audience. Business owners seldom ask […]

9 Best Shopify Wholesale Apps to look at in 2022!

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Planning to enlarge your Shopify business from retail to wholesale? Then, it’s the high time since Shopify wholesale stores are the 4th arising industry in Shopify’s market share. With Shopify, retail owners with enough production capacity to manage bulk orders can go forward with the wholesale business along with retail. Yes, you read it right! […]

How Managed E-commerce Services Can Help Your Business Grow in 2022

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According to Wpforms, There are an estimated 12 million – 24 million eCommerce sites across the entire globe, with more and more being created every single day. So it can be really tough for you to compete. Nevertheless, good customer service can help you put a leg up on the competition. In fact, 89% of […]

5 Omnichannel Marketing Strategies for Your E-commerce Business in 2022

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Say the word e-commerce and the average Millennial cannot help but think about brands like Amazon. It wouldn’t be a stretch to say that this brand is almost synonymous with shopping online. It is no coincidence that Amazon is also one of the top spenders worldwide in terms of marketing. In fact, they recently topped […]