Customer Service Blog
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Why is Visual Communication Important for Your Business/Brand?
Being able to communicate your message clearly and grab consumers’ attention is important, no matter how big or small your company is. But it can be difficult to do so. According to research, an average person is exposed to between 6,000 and 10,000 promotional...
Top 10 Whatfix Alternatives Of 2022
Your employees are the public face of your company. As a result, employee onboarding and training are critical factors. In fact, companies that invest in employee training profit by 21% more. For the same reason, many businesses use a "Digital Adoption Platform" to...
Top 9 Help Scout Alternatives & Competitors in 2022
If you've been looking for customer service solutions, you've probably heard of Helpscout. Helpscout is an all-in-one customer service platform used by over 12,000 businesses. And with good reason: it's a great platform. There are, however, a wide range of options...
Top 7 Helpjuice Alternatives and Competitors in 2022
Helpjuice is an easy-to-use knowledge base software to scale up your customer support and collaborate better with your team. But it has got some limitations. Helpjuice does not provide a folder system to store images and other media files, so they quickly get lost in...
Top 10 Freshchat Alternatives & Competitors in 2022
In today's fast-paced world, consumers expect brands to respond quickly. That is why, regardless of size, businesses choose live chat. Furthermore, the global average customer satisfaction rating for live chat is 83.1%. Freshchat (renamed Freshdesk Messaging) is a...
Top 11 Zendesk Support Suite Alternatives & Competitors
When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market. However, Zendesk has some...
Best Ecommerce Podcasts in 2022
Listening is not just a skill but a delicate art. You don’t listen to every soundwave that travels your way, you just hear them. But listening demands your intention and concentration. What if listening to something can...
Top 10 Intercom Alternatives and Competitors in 2022
Intercom is a reliable support tool that has been on the market for quite some time. And it's used for customer service by companies like Amazon, IBM, Shopify, and others. But smaller businesses may find that the advanced pricing plans are too expensive for their...
Top 8 Freshdesk Alternatives and Competitors in 2022
When we talk about some of the best helpdesk software, Freshdesk, the fourth most popular ticketing system, does pop up in that conversation. Freshdesk has established itself as one of the top helpdesks by providing an affordable...
