Customer Service Blog

Learn Customer Service Best Practices by our Experts

JivoChat Alternatives and Competitors
Top 7 JivoChat Alternatives and Competitors in 2022
Are you searching for live chat software? Then keep in mind that standalone live chat isn’t enough anymore. Customers...
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Importance-of-Visual-communication-for-businesses
Why is Visual Communication Important for Your Business/Brand?
Unlocking the power of Visual Communication: Grab consumers’ attention & convey your message effectively, regardless...
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Whatfix-Alternatives
Top 10 Whatfix Alternatives Of 2022
Your employees are the public face of your company. As a result, employee onboarding and training are critical factors. In...
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Helpscout alternative
Top 9 Help Scout Alternatives & Competitors in 2022
If you’ve been looking for customer service solutions, you’ve probably heard of Helpscout. Helpscout is an all-in-one...
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Top Helpjuice alternatives and competitors
Top 7 Helpjuice Alternatives and Competitors in 2022
Helpjuice is an easy-to-use knowledge base software to scale up your customer support and collaborate better with your team....
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Freshchat-Alternatives
Top 10 Freshchat Alternatives & Competitors in 2022
In today’s fast-paced world, consumers expect brands to respond quickly. That is why, regardless of size, businesses...
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Zendesk-Alternatives
Top 11 Zendesk Support Suite Alternatives & Competitors
When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not?...
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Best Ecommerce Podcasts in 2022
Listening is not just a skill but a delicate art.  You don’t listen to every soundwave that travels your way, you just hear...
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Intercom feature image
Top 10 Intercom Alternatives and Competitors in 2022
Intercom is a reliable support tool that has been on the market for quite some time. And it’s used for customer service...
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JivoChat Alternatives and Competitors

Top 7 JivoChat Alternatives and Competitors in 2022

Are you searching for live chat software? Then keep in mind that standalone live chat isn’t enough anymore. Customers want immediate support on multiple channels. JivoChat is an all-in-one business messenger that companies use to talk to their customers. But don’t settle for JivoChat without looking into its alternatives and

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Importance-of-Visual-communication-for-businesses

Why is Visual Communication Important for Your Business/Brand?

Unlocking the power of Visual Communication: Grab consumers’ attention & convey your message effectively, regardless of your company’s size. According to research, an average person is exposed to between 6,000 and 10,000 promotional messages or branded items per day. Combined with the fact that the average human being now has

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Top 10 Whatfix Alternatives Of 2022

Your employees are the public face of your company. As a result, employee onboarding and training are critical factors. In fact, companies that invest in employee training profit by 21% more. For the same reason, many businesses use a “Digital Adoption Platform” to accomplish this. Whatfix is one such platform,

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Helpscout alternative

Top 9 Help Scout Alternatives & Competitors in 2022

If you’ve been looking for customer service solutions, you’ve probably heard of Helpscout. Helpscout is an all-in-one customer service platform used by over 12,000 businesses. And with good reason: it’s a great platform.  There are, however, a wide range of options available, each of which can be tailored to specific

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Top Helpjuice alternatives and competitors

Top 7 Helpjuice Alternatives and Competitors in 2022

Helpjuice is an easy-to-use knowledge base software to scale up your customer support and collaborate better with your team. But it has got some limitations. Helpjuice does not provide a folder system to store images and other media files, so they quickly get lost in the endless feed. Moreover, it

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Top 10 Freshchat Alternatives & Competitors in 2022

In today’s fast-paced world, consumers expect brands to respond quickly. That is why, regardless of size, businesses choose live chat. Furthermore, the global average customer satisfaction rating for live chat is 83.1%. Freshchat (renamed Freshdesk Messaging) is a well-known live chat software that is used by many businesses. Although this

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Top 11 Zendesk Support Suite Alternatives & Competitors

When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market. However, Zendesk has some shortcomings in terms of usability and features. Because

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Best Ecommerce Podcasts in 2022

Listening is not just a skill but a delicate art.  You don’t listen to every soundwave that travels your way, you just hear them. But listening demands your intention and concentration. What if listening to something can rejuvenate your brain cells and trigger the growth of your e-commerce business, now

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Intercom feature image

Top 10 Intercom Alternatives and Competitors in 2022

Intercom is a reliable support tool that has been on the market for quite some time. And it’s used for customer service by companies like Amazon, IBM, Shopify, and others. But smaller businesses may find that the advanced pricing plans are too expensive for their needs. However, the market is

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