Customer Service Blog
Learn Customer Service Best Practices by our ExpertsLatest Posts
10 Tips to Evaluate Your Webinar’s Success
Webinars have always been an important tool that marketers use to reach their target audience. Audiences and businesses prefer webinars alike. It not only saves your audiences from physical presence but also saves you from the...
5 Expert Tips to Increase Your Blog’s Traffic
You publish a great blog post and expect the shares and comments to start coming in. But instead, you get nothing. We all have been there. In the SEO space, high-quality and unique content is considered as one of the top factors...
8 Effective Ways of Finding Micro/ Nano Influencers on Instagram
Finding Instagram influencers to collaborate with your small business can be a difficult task, especially with over 1 billion active monthly Instagram users. However, with a proper system to find the right people, you can develop...
Best User-generated Content Tools/Websites For 2022
User-generated content is one of the most powerful marketing strategies that can bring leads to your business. Why? Because consumers rely on user-generated content. Seventy percent of consumers place peer recommendations and reviews above professionally written...
How to Find Right Influencers For Your Brand to Partner With
Have trouble finding influencers to collaborate with? You've come to the right place. If you have tried influencer marketing, you must know how difficult it can be to find relevant influencers for your brand. But as 70% of...
7 Stats That Prove ‘Live Chat’ is The New Frontier of Customer Service
Do you provide ‘live chat’ as a customer support channel to your customers? If not, you should. Live chat as customer support seems to be the new trend. Not only because it’s convenient and economically cheaper than other support...
18 Fascinating Stats On Brand Marketing That You Should Know!
Brand marketing is a marketing strategy where you market the whole brand to sell the products and services instead of marketing the product or service itself. And It has the power to influence consumer awareness, trust, loyalty, and ultimately revenue. Marketing an...
Nine Phrases to Transform Your Customer Service From Good to Awesome
Regardless of which industry you are working in, customer experiences can make or break your business reputation. This is why having a proactive customer service strategy is crucial. A recent study showed that 84% of consumers...
Why Customer Service Should Be at the Core of Your Growth Strategy?
As the adoption of digital channels has skyrocketed, businesses that take time to listen to their customer’s needs and wants will be the ones to survive. However, when a brand is not meeting customers’ expectations, they may...