Customer Service Blog
Top 11 Zendesk Support Suite Alternatives & Competitors
When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market. However, Zendesk has some shortcomings in terms of usability and features. Because
Best Ecommerce Podcasts in 2022
Listening is not just a skill but a delicate art. You don’t listen to every soundwave that travels your way, you just hear them. But listening demands your intention and concentration. What if listening to something can rejuvenate your brain cells and trigger the growth of your e-commerce business, now
Top 10 Intercom Alternatives and Competitors in 2022
Intercom is a reliable support tool that has been on the market for quite some time. And it’s used for customer service by companies like Amazon, IBM, Shopify, and others. But smaller businesses may find that the advanced pricing plans are too expensive for their needs. However, the market is
Top 8 Freshdesk Alternatives and Competitors in 2022
When we talk about some of the best helpdesk software, Freshdesk, the fourth most popular ticketing system, does pop up in that conversation. Freshdesk has established itself as one of the top helpdesks by providing an affordable and user-friendly interface. However, at times, Freshdesk may not always be the best-suited
Top 9 Kustomer Competitors and Alternatives in 2022
If you are looking for a Kustomer alternative, you have shown up at the right place. 96% of customers say customer service plays a key role in their choice of and loyalty to a brand. Kustomer is a customer service platform that enables agents to deliver convenient, informative experiences to
Top 10 Tidio Alternatives & Competitors in 2022
Are you in search of Tidio alternatives? With its native integration with e-commerce platforms, Tidio is a significant customer service tool that offers features of both chatbot and live chat. However, many businesses find it insufficient, owing to a lack of a knowledge base and constant upkeep. Many Tidio alternatives
12 Secrets Of Shipping Confirmation Emails that Convert
Are you an e-commerce business owner? If Yes, here’s a quick question for you. From the customer finding your store online to the product being delivered at their doorstep, which phase of the shopping journey is the most rewarding for the buyer? Huge discounts? Fast delivery? Maybe not. It’s the
Best Atlassian Confluence Alternatives & Competitors in 2022
Atlassian Confluence is one of the most popular knowledge management and collaboration tools available, and for good reason. Atlassian Confluence offers a comprehensive suite of team onboarding and support tools to assist your team in connecting with your customers. But, like any other tool, Confluence isn’t for everyone, and there
Top 7 Stonly Software Alternatives with Pricing Comparison
8 out of 10 users say they deleted an app because they didn’t understand how to use it. Customer onboarding is clearly an important stage in a user’s lifecycle. With rising customer expectations, your customer onboarding process must be effective in welcoming and educating new customers. Thankfully, there are several